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Holiday Inn Express & Suites North Platte

300 Holiday Frontage Rd. , North Platte, Nebraska 69101

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 1859 reviews
90%
Recommend This Property

Ratings Breakdown

1859reviews

  • 5 Stars
    1328
  • 4 Stars
    300
  • 3 Stars
    85
  • 2 Stars
    84
  • 1 Stars
    62

Staff would be the reason we wouldn't return, Hotel is nice

By

June 21, 2022

The hotel itself is nice. They have a great lobby area, but if you have children, or want to actually utilize it, expect to be looked at and spoken to like you are in some forbidden land by the staff we had interaction with. The rooms are spacious. Our AC unit was not the greatest, but it worked enough. I'd assume it just needs recharged or something along the lines. Our young girls were consistently spoken to in a belittling and condesending tone by the staff they had interaction with. They were told they couldn't be in the lobby, couldn't play hide and seek outside, shouldn't play kickball outside, couldn't be in the fitness room even though they had supervision of someone over 16, we were pretty much done and no longer found the hotel to be a fun experience. They had normal level conversations and were told that they were too loud. We were generally sitting at a table across from them, or in the same area. At no time were they running through the hotel, being disruptive, or doing anything without parents nearby. This was at 7:30pm. They were told that there were people trying to sleep. If you don't want to be a family friendly hotel, then please don't take team reservation and room blocks anymore, or have the staff be maybe just a little bit kinder. We were in the pool space, and one of our girls took the last towel that was available. We asked her to go let the front desk know that there were no towels available. She didn't need one, but just that they would need to replenish. We walked out while the girls were letting them know. The front desk told them that only pool towels were to be used for the pool and they didn't have anymore. We were just trying to be respectful and they were talked to like they were beneath the staff. We will definitely look for another hotel that is more family friendly the next time we stay in North Platte. We tried to use the patio space, but were told that it was too loud and we needed to go to our rooms. We didn't utilize breakfast due to our schedules, but did hear that it was one of the best that others had.

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Staff was wonderful and rooms great

By

June 20, 2022

I love staying at Holiday Inn Express in North Platte the place is clean the staff is very nice and it meets all my needs a lot of places in this town and others are very bad to stay in I almost always stay at the holiday in wherever I travel.

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Comfortable room and great service

By

June 13, 2022

Our room was very clean and spacious. The beds were very comfortable. The person that checked us in was very nice and knowledgeable about the membership. I would definitely stay there again. Hopefully for a longer stay.

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Great for business travelers

By

June 05, 2022

Good location, clean and quiet facility, great for business travelers, restaurants nearby, interstate access

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Good value…clean….friendly staff

By

June 03, 2022

Very warm entry to hotel…very clean and inviting…Staff was super friendly….Room was layed out well to accommodate working on personal computer….TV had very adequate programming…..Would definitely stay at this hotel again. Ed W

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Great room

By

June 02, 2022

I really like this hotel it was close to all kinds of places it had a nice bathroom and really nice beds and it was clean and the staff was very friendly

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GREAT HOTEL

By

June 02, 2022

The most professional and friendly staff. I wish i could have stayed a couple more nights. The location is close to the interstate.

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Great stay

By

May 22, 2022

This is one of the best IHG properties I have stayed in during my travels for work. I will make sure I stay at this hotel anytime I pass through the area.

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Great Stay

By

May 21, 2022

I really enjoyed my stay. Staff was friendly, Food was good, sleep was great. Thank you guys.

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Clean Hotel and Room

By

May 12, 2022

Room was nice, easy to check in and out. Staff were friendly and attentive. Parking lot was well lit and not overly crowded. Breakfast was very good and please don't skimp on this in the future. Thanks.

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Great room

By

May 07, 2022

The bed was comfortable. Really liked the extra large pillows.

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Great Staff and Breakfast

By

May 04, 2022

I was traveling for work and I usually stay at Holiday Inn’s because I have not had a bad experience with them. When I checked in I was told all of the dinner options and to come back if I wanted a recommendation. They told me to go to good life and it was great food. Definitely the place to stay in North Platte.

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