 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Staff would be the reason we wouldn't return, Hotel is nice
ByMJKM4
June 21, 2022
The hotel itself is nice. They have a great lobby area, but if you have children, or want to actually utilize it, expect to be looked at and spoken to like you are in some forbidden land by the staff we had interaction with. The rooms are spacious. Our AC unit was not the greatest, but it worked enough. I'd assume it just needs recharged or something along the lines. Our young girls were consistently spoken to in a belittling and condesending tone by the staff they had interaction with. They were told they couldn't be in the lobby, couldn't play hide and seek outside, shouldn't play kickball outside, couldn't be in the fitness room even though they had supervision of someone over 16, we were pretty much done and no longer found the hotel to be a fun experience. They had normal level conversations and were told that they were too loud. We were generally sitting at a table across from them, or in the same area. At no time were they running through the hotel, being disruptive, or doing anything without parents nearby. This was at 7:30pm. They were told that there were people trying to sleep. If you don't want to be a family friendly hotel, then please don't take team reservation and room blocks anymore, or have the staff be maybe just a little bit kinder. We were in the pool space, and one of our girls took the last towel that was available. We asked her to go let the front desk know that there were no towels available. She didn't need one, but just that they would need to replenish. We walked out while the girls were letting them know. The front desk told them that only pool towels were to be used for the pool and they didn't have anymore. We were just trying to be respectful and they were talked to like they were beneath the staff. We will definitely look for another hotel that is more family friendly the next time we stay in North Platte. We tried to use the patio space, but were told that it was too loud and we needed to go to our rooms. We didn't utilize breakfast due to our schedules, but did hear that it was one of the best that others had.
Staff was wonderful and rooms great
ByNew Grandma
June 20, 2022
I love staying at Holiday Inn Express in North Platte the place is clean the staff is very nice and it meets all my needs a lot of places in this town and others are very bad to stay in I almost always stay at the holiday in wherever I travel.
Comfortable room and great service
ByH&D2019
June 13, 2022
Our room was very clean and spacious. The beds were very comfortable. The person that checked us in was very nice and knowledgeable about the membership. I would definitely stay there again. Hopefully for a longer stay.
Great for business travelers
ByDanv40
June 05, 2022
Good location, clean and quiet facility, great for business travelers, restaurants nearby, interstate access
Good value…clean….friendly staff
ByEpwolfpack
June 03, 2022
Very warm entry to hotel…very clean and inviting…Staff was super friendly….Room was layed out well to accommodate working on personal computer….TV had very adequate programming…..Would definitely stay at this hotel again. Ed W
Great room
Bydemule2
June 02, 2022
I really like this hotel it was close to all kinds of places it had a nice bathroom and really nice beds and it was clean and the staff was very friendly
GREAT HOTEL
ByDougsCool
June 02, 2022
The most professional and friendly staff. I wish i could have stayed a couple more nights. The location is close to the interstate.
Great stay
Bydstn19926
May 22, 2022
This is one of the best IHG properties I have stayed in during my travels for work. I will make sure I stay at this hotel anytime I pass through the area.
Great Stay
ByLance Fields
May 21, 2022
I really enjoyed my stay. Staff was friendly, Food was good, sleep was great. Thank you guys.
Clean Hotel and Room
ByUnadan360
May 12, 2022
Room was nice, easy to check in and out. Staff were friendly and attentive. Parking lot was well lit and not overly crowded. Breakfast was very good and please don't skimp on this in the future. Thanks.
Great room
ByRmowen
May 07, 2022
The bed was comfortable. Really liked the extra large pillows.
Great Staff and Breakfast
ByAdam9001
May 04, 2022
I was traveling for work and I usually stay at Holiday Inn’s because I have not had a bad experience with them. When I checked in I was told all of the dinner options and to come back if I wanted a recommendation. They told me to go to good life and it was great food. Definitely the place to stay in North Platte.