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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 80 reviews
85%
Recommend This Property

Ratings Breakdown

80reviews

  • 5 Stars
    48
  • 4 Stars
    18
  • 3 Stars
    5
  • 2 Stars
    3
  • 1 Stars
    6

BUEN DESCANSO

By

August 08, 2016

ES UN BUEN HOTEL DONDE SE CUENTA CON LA LIMPIEZA Y COMODIDAD NECESARIAS PARA DESCANSAR DESPUÉS DEL TRABAJO.

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Instalaciones y servicio

By

July 20, 2016

EL hotel no cuenta con un Gymnasio comodo por que no funciona la caminadora, los equipos estan obsoletos y no funcionan.
No hay un servicio de kit en caso de requerir una aspirina o un curita.
No hay cafe durante el dia y a los cuartos del hotel solo surten cafe descafeinado y una botella de agua.
Entran y salen soldados con pistolas.
No hay servicio de transporte al aereopuerto hasta despues de las 7. normalmente las salidas del aereopuerto son a las 8 y hay que estar en el aereopuerto a las 6
La gente de administración es apatica a la atención de los huespedes.

Posted byHotelStaff
July 28, 2016
Lamentamos que su reciente alojamiento no respondiera a sus expectativas. Agradecemos sus comentarios y los compartiremos con nuestro equipo para poder continuar mejorando nuestros servicios. Esperamos contar con la oportunidad de volver a recibirlo en el futuro Jose L. G. Front Desk Manager
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Safe, close and easy access to the border.

By

July 19, 2016

Booked with points, no other hotel of any rewards programme can be booked with so few points.
Close to the border, just off the main road, quiet comfortable sleep. Feeling of safety.
Breakfast is basic with limited choices. Wi-fi in the room was almost non-existant.

Posted byHotelStaff
July 22, 2016
Thank you for taking the time to let us know about your experience. We are pleased to see that overall you enjoyed your stay. We apologize for any difficulties you encountered and hope you'll give us the opportunity to serve you again . Jose L. G. Front Desk Manager
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Gran valor por tu dinero

By

July 19, 2016

Excelente hotel ubicado en un lugar de facil acceso. Cuartos amplios y un desayuno excelente.

Posted byHotelStaff
July 22, 2016
Gracias por comentarnos su experiencia! Siempre estamos interesados en conocer el sentir de nuestros huéspedes. Reciba un cordial saludo y esperamos tenerlo de regreso muy pronto. Jose L. G. Front Desk Manager
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seguridad completa

By

July 06, 2016

hotel bien protegido y con excelente atencion se los recomiendo

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nice staff

By

July 03, 2016

front desk staff was nice and helpful, took care to get maintenance to check the high temperature in the room.

Posted byHotelStaff
July 04, 2016
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We hope to see again soon. Jose L. G. Front Desk Manager
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servicio excelente

By

June 27, 2016

club

todo bien ,la habitación muy adecuada , el restaurante , la limpieza

Posted byHotelStaff
July 04, 2016
Nos complace saber que disfrutó de su alojamiento con nosotros! Es algo de lo que nuestro personal se enorgullece. Muchas gracias por su opinión y esperamos que vuelva a visitarnos. Jose L. G. Front Desk Manager
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HABITACIONES CONFORTABLES

By

June 20, 2016

club

DEFINITIVAMENTE UN BUEN LUGAR PARA DESCANSAR INDEPENDIENTEMENTE QUE SEA POR TRABAJO

Posted byHotelStaff
June 27, 2016
Muchas gracias por los comentarios positivos que nos hace llegar! Agradecemos mucho el tiempo que se tomo, ya que nos ayudan en nuestros procesos de mejora continua.Esperamos tener el gusto de seguirle atendiendo. Jose L. G. Front Desk Manager
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Great breakfast and comfy room

By

June 14, 2016

club

Really like the rooms, they are big and comfy. I love their mexican breakfast, which includes: eggs, migas, fruit, yogurt, pastry, coffee and juice.

Posted byHotelStaff
June 21, 2016
Thank you for taking the time to give us this fantastic feedback. We want you to experience the best service and product. Thank you for staying with us. Hope to see you soon. Jose L. G Front Desk Manager
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instalaciones hermosas y un gran servicio

By

June 14, 2016

club

la estancia en holy day inn express fue una experiencia muy satisfactoria para nuestro grupo ,lo recomiendo ampliamente.

Posted byHotelStaff
June 21, 2016
Agradecemos sus buenos comentarios! Nuestra intención es siempre complacerle para que su estancia con nosotros sea satisfactoria. Esperamos poderle atender de nuevo. Jose L.G. Front Desk Manager
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viaje laredo

By

June 08, 2016

club

mala conecciona internet y canales de TV con pocas opciones aburridos.

Posted byHotelStaff
July 27, 2016
Estimado Huésped, Gracias por su estancia. Siento mucho saber los inconvenientes que experimento durante su estancia debido a las instalaciones y el WI-FI y los programas de televisión no cumplió con sus expectativas. Ciertamente no es ésta la experiencia que queremos para ninguno de nuestros huéspedes. Cordialmente, Nancy F Case Manager IHGService
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Experiencia

By

June 01, 2016

Todo estuvo bien.Sólo no me supieron dar mucha información del programa IHG al cual estoy inscrito

Posted byHotelStaff
June 06, 2016
Muchas gracias por su calificación! Nos complace saber que disfrutó de su alojamiento con nosotros. Esperamos que vuelva a visitarnos. Jose L. G. Front Desk Manager
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