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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 443 reviews
88%
Recommend This Property

Ratings Breakdown

443reviews

  • 5 Stars
    315
  • 4 Stars
    60
  • 3 Stars
    28
  • 2 Stars
    21
  • 1 Stars
    19

Diappointing stay for wedding party

By

May 24, 2017

Very unsatisfied from start with no one at front desk to check in for 10 min. Room never got cleaned and had to ask multiple times for towels. Jacuzzi was out of service both nights. Positives include location and the service of the breakfast area staff.

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HIE Opelika

By

May 24, 2017

platinumelite

Great, clean and convenient. the staff was wonderful.

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good location on I 10

By

May 22, 2017

good location off of I-10 Stayed here several times and this trip was disappointing as the hotel seemed to need better supervision of its staff to upgrade the maintenance and overall care of the facilities

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Auburn

By

May 21, 2017

club

Good visit, bed was comfortable and service was great.

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Business Trip

By

May 19, 2017

club

Hotel was a pleasure to stay at and will plan to stay again in the future.

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Comfortable but rather noisy on 2nd floor

By

May 18, 2017

club

Professional and clean but noisy on second floor. Could literally hear conversation in adjacent room and overhead floor/room was excessive noise

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Stay

By

May 18, 2017

club

Bed was ok. It's time for new covers. Asked for extra pillows when I made the reservation but had to call to request more. Breakfast was ok. Eggs were cold and very wet. Waited on pancakes for 15 mins. I had to ask for the mix to be put in as I looked in the kitchen and the employee was sitting down on her phone. I'm not a fan of the pancakes they are just blah. We prefer the waffle you can make.

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pillows and room

By

May 17, 2017

pillows were great and the overall stay was excellent

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Wow! Great experience again and again!

By

May 17, 2017

platinumelite

Friendly and accommodating staff. They even congratulated me on reaching the next IHG reward level. Our room was clean. The ac worked great. The continental breakfast was tasty. We have stayed at this hotel several times and have had a great experience each time. We will be back soon!

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Great Property

By

May 14, 2017

club

Right on the highway - easy access - wonderful staff and very clean and comfortable property!

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Convenient to I-85

By

May 02, 2017

All was good except there needs to be a fan in the bathroom :o

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Nice Clean Safe Hotel

By

May 01, 2017

club

This was a great hotel at really good value. The rooms were really clean and comfortable. The breakfast each morning consisted of many choices both hot and cold. The hotel is in a great location and my family felt safe our entire stay. Would recommend this hotel to any one visiting this area.

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