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Holiday Inn Express Palestine

1030 East Palestine Avenue , Palestine, Texas 75801

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 571 reviews
95%
Recommend This Property

Ratings Breakdown

571reviews

  • 5 Stars
    448
  • 4 Stars
    84
  • 3 Stars
    20
  • 2 Stars
    5
  • 1 Stars
    14

normal hotel

By

December 03, 2019

club

the staff was great. the hotel is fine. seemed a bit dated but it was clean. we both were a little weary pulling in- as it seems to not be in the best part of town.. but all ended up being fine. we stayed here to attend the polar express train ride nearby. this hotel was very kid friendly- they had the polar express movie playing in the lobby and papers to color and games to play. i would stay here again if the price was right- but i would be fine going to another hotel as well.

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Quick getaway

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December 03, 2019

Used an overnight trip to get away with the grandkids for a little holiday

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Comfortable bed and great service

By

December 02, 2019

Nice clean facility with comfortable bed's, friendly staff. Will definitely be staying here again.

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Night stay

By

December 02, 2019

Nice little hotel. Staff was very friendly and attentive. The bed and pillows were comfortable. Needs a little updating but overall a pleasant experience.

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Great Sleep

By

December 01, 2019

club

The mattress and pillows were awesome! We slept wonderfully.

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Polar Express

By

November 27, 2019

club

Customer service by the Assistant GM was on or with those of the best. If this owner and this AGM could rub off on the rest of America, everyone would win.

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Home away from Home

By

November 22, 2019

club

The bed in the hotel are amazingly comfortable. Everything is nice and neat. The staff was wonderful and very polite. This is far one of the best hotels to stay at.

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Great value

By

November 20, 2019

Excellent place to stay. Family friendly. Variety of breakfast items.

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Pretty nice

By

November 20, 2019

club

Very pleasant stay. We visited the polar express at 8. When we got back to hotel, all the polar express stuff was put up. Would’ve been nice to have experienced it some when we got back. Staff was friendly. Good place to stay.

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Excellent stay and excellent Value.

By

November 19, 2019

This hotel far exceeded our expectations. Booked 3 rooms for the Polar Express and the hotel accommodated our request for 2 rooms to be adjoining, and the other room to be across the hall. We had an early checkin - and they accommodated our request. Very friendly and helpful front desk and hotel staff.

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Great hotel

By

November 10, 2019

Great hotel and staff. Would recommend to anyone.

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Very nice place

By

November 04, 2019

Cudos to the gotel staff for working hard to keep the HI brand in band of excellence. We arrived late at night, greeted, and off to the room for sleep. In the morning, a bery clean and hot breakfast awaited us....tremendous. great job!

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