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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 361 reviews
92%
Recommend This Property

Ratings Breakdown

361reviews

  • 5 Stars
    250
  • 4 Stars
    60
  • 3 Stars
    24
  • 2 Stars
    19
  • 1 Stars
    8

Humid Region But not insurmountable to Overcome

By

July 27, 2017

IMO - Property needs refresh and fix of Moldy-Musty HVAC units. Last time the second room was Ok. Not so this go around. Super nice staff. Still better than most places in Jonesboro. Checked out two days early and moved to a newer property down the road. Rust running down the side of the building is unsightly.

But I can't say enough about the staff. They tried the best they could. If you put them at a different property, they would be a big reason One would stay there. But their level of service and friendliness just couldn't overcome the issues with this facility.

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Staff Lisa

By

July 25, 2017

club

She was very helpful in explaining the IHG rewards and helping getting me situated in my stay and booking my next stay on Monday the 7/24/17.

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Cost

By

July 21, 2017

club

My stay was good. The only real issue that I had was the cost. It was reduced by $8 a night because I am a rewards member, but still a little expensive for my company considering that we use hotels almost weekly. Had there been a hotel in the area that would accommodate my crew for a lesser charge, I would have tried it instead.

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10U Baseball Team - Great Experience!

By

July 19, 2017

club

The service staff made all the difference for an excellence experience! They were very friendly and accommodating of our team and even went out of their way to bake cookies for us during evening hours. They truly made this hotel stay a wonderful one. Well done and thank you!!

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Nice Hotel

By

July 19, 2017

club

Clean, friendly staff, nice pool, great breakfast.

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Employers at the front desk have always been pleasant

By

July 18, 2017

club

Thursday July 6th the pool was very dirty from debris. Leafs and grass clippings must had blew into the pool while crew was cutting grass. Also I had to remove a dead frog from the pool.
Reported this issue to front desk employees who promptly handle the problem.

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Never stay anywhere else

By

July 17, 2017

club

When I travel to the area to visit my family, I always stay at the Holiday Inn Express. Never a problem. Nice clean rooms. Comfortable beds and friendly staff. Highly recommended. 5 Stars

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Paragould Ar

By

July 16, 2017

club

Clean and great place to stay. Great location with a outside pool on the back side of the hotel.

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Great staff

By

July 10, 2017

- Staff was great
- Room was clean and had no issues
- Any questions were answered promptly
- Treated my dog very well

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Great Stay

By

July 10, 2017

club

It was a great stay but they could use more parking without having to walk across grass.

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this is why I always stay with you

By

July 08, 2017

Had a family emergency on a holiday and we were not only able to get a room but the staff was compassionate to some of our needs and helped us with eberytning they could. I will always choose a holiday inn express, clean room friendly staff and of course a hot breakfast. Thank you for n]being my home away from home!

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Comfortable bed excellent service.

By

July 07, 2017

Excellent hotel. Price seemed a little high for the area. They need to use a bagger when mowing the lawn. Really appreciated the fact they are pet friendly. That's the main reason I chose this hotel and the reviews were all good.

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