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Rated 4.5 out of 5 by 292 reviewers.
Rated 4.0 out of 5.0 by Great location Hotel room could have used some renovations but was fine. Location was great and I loved the bed and pillows - very comfy. All the staff was very nice, too. July 2, 2015
Rated 3.0 out of 5.0 by Disappointment in IHG Brand Definitely had the feeling that since this hotel is located in a tourist destination they are trying to get every last cent before doing a remodel. I stay in a lot of Holiday Inn Express with both business and leisure travel and will say this location was a disappointment to the IHG Brand. It reminded me of the Holiday Inn's of the past. Some good features but rooms had the run down feel. When entering the room and seeing the bathrooms it makes you feel like the rooms have filth in them. Was surprised to have this experience as Holiday Inn Express has really stepped up on renovations and hospitality. Just because you are located in a tourist destination which will bring customers should not allow for the hotel to drop the ball on quality service. You need to step the game up for the IHG Brand. July 2, 2015
Rated 5.0 out of 5.0 by Very nice! Enjoyed our stay in the area. Only problem I had was internet was a little slow on and off, but not a big deal to me as it's just for personal stuff not anything to do with business. July 1, 2015
Rated 4.0 out of 5.0 by Great Place to Stay nice place...friendly staff..The breakfast was good and fresh...The pool was perfect after a day at cedar pointe we relaxed in the awesome hottub! June 30, 2015
Rated 5.0 out of 5.0 by Comfort, convenience and service For travelers between Chicago and D.C., this is the ideal stopover, halfway between the two destinations. The personnel were extremely friendly and helpful. The room was wonderfully clean. The bed was incredibly supportive and comfortable…went to bed at 9PM, did not wake until 6AM and i never sleep 9 hours!!! Although the facility does not have dining facilities, there are numerous nearby and the front desk staff provides a listing of these facilities. Very nice breakfast offered. The only downsides were the mayflies…however, this only happens once a year..and the lack of smartphone connectivity using AT&T as the carrier. This will be my stopover in future trips. June 26, 2015
Rated 3.0 out of 5.0 by Disappointed in quality of room and breakfast Bathtubs were not working properly for us and our kids, despite multiple room changes. The rooms were not cleaned properly, we found multiple items on floor around beds. The quality of breakfast was low, not enough hot food was provided for the number of guests both mornings. Food service staff were not providing adequate service to guests. Owner had a large trailer right outside the entrance, making it difficult for us to unload kids, luggage. Front desk staff said they could not do anything to move the large trailer. June 19, 2015
Rated 5.0 out of 5.0 by Nice hotel Nice hotel, good variety in the morning breakfast area. Television in the great room was nice and the great room was spacious. Would stay here again if in the area. June 18, 2015
Rated 5.0 out of 5.0 by Clean room / good breakfast / friendly staff We have stayed at this Holiday Inn before and are always pleased. The beds are comfortable rooms are clean, the breakfast meets our needs and is quick and easy, the pool and whirlpool are always an added bonus, and it is nice to have access to a computer where we can look up info regarding places we might be visiting and even print tickets to an attraction (cedar point, etc). June 17, 2015
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