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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 209 reviews
93%
Recommend This Property

Ratings Breakdown

209reviews

  • 5 Stars
    141
  • 4 Stars
    44
  • 3 Stars
    15
  • 2 Stars
    7
  • 1 Stars
    2

Best hotel for Business Traveler in the area.

By

May 18, 2017

The hotel needs better water pressure for the shower, but I had a good night's sleep and good breakfast.

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Just for relaxation

By

May 10, 2017

club

Hotel should consider a fee to allow the public to use indoor during winter. In a small town like Claypool Hill there's no where to take kids. I rented a room to allow the grandbaby to swim and so I could relax in the hot tub.

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Great Service

By

May 06, 2017

club

I booked this time for my mom because her place flooded. She loved the bed and was able to sleep comfortably. She also liked the staff.
I stay at this hotel everytime I visit my mom and family back east. I always feel welcome! They have a great breakfast buffet, a clean and inviting pool, great rooms, and the staff are wonderful!

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Great stay for a solo night

By

May 06, 2017

club

Another great stay at HI Express. They had water and cookies available at check in which was nice. Wifi was easy to access and worked well.

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Best pillows ever

By

May 04, 2017

club

Room was clean. Never took a bath in any motel ever until this trip. Was so clean. Fitness center, pool, variety of breakfast items, location, staff friendliness was all amazing. I will be going back there.

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Comfy room

By

May 02, 2017

club

The beds and pillows were very comfy. We enjoyed it.

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Clay pool Hill

By

May 01, 2017

club

Very clean and comfortable room. Front desk was pleasant. Breakfast was good with lots of choices.

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Spring in VA

By

April 26, 2017

club

Visiting family for the extended weekend. We were all very pleased with this hotel. Clean, convenient and close to a lot of small towns in the area.

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Better than most.

By

April 24, 2017

This place is a Gem in the coal fields of southwest Virginia. I would not hesitate to stay here again. The staff was friendly and I mean all of them. The hot tub
and indoor pool was a pleasant surprise, but no bar which was not a surprise for a Holiday Inn Express. Parking was easy for cars, but probably not so much for trucks with trailers.

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Clean Rooms and friendly staff

By

April 21, 2017

club

Rooms were clean, staff was friendly, and the breakfast was great!

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Great Hotel

By

April 11, 2017

club

I've stayed here everytime I've been in the area for business and it is always clean and quiet with friendly and attentive staff.

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Good

By

April 10, 2017

club

No problem with stay. Clean and comfortable. Sometimes overpriced because nothing else in the area.

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