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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 549 reviews
94%
Recommend This Property

Ratings Breakdown

549reviews

  • 5 Stars
    402
  • 4 Stars
    94
  • 3 Stars
    36
  • 2 Stars
    8
  • 1 Stars
    9

Nice hotel to stay in while visiting Omaha

By

January 23, 2020

The front desk staff at this property has always been very friendly. The rooms are clean and the property is well kept up. Hotel has a nice swimming pool and workout area. The workout area as well equipped with free weights bicycles and treadmills. I would like this property to up grade their treadmills they have gotten a little loud and unbalanced over the last Handful of years. Probably one of the best values in this area for sure. I would recommend to anyone.

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relaxing work trip

By

January 20, 2020

club

great room, excellent breakfast,nice hot tub,perfect location for me to get to work location and interstate for travel

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Nice stay

By

January 15, 2020

club

The hotel was very busy this weekend and they accommodated us all.

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Wedding Hotel

By

January 11, 2020

I used this hotel to get ready for my wedding and stayed here the night of, too. All of the employees were so kind and ready to help out in anyway. A large portion of our wedding party and guests stayed here as well and everyone had only positive things to say about their stay!

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Problem over quoted pricing.

By

January 08, 2020

We booked this hotel due to the proximity to Ralston Arena and it was a host hotel that was offered through the event and promoted on the event website. The event website had a price listed that was within budget. When checking in the price that they told us was almost $50 over the event price, when we mentioned being part of the event that was next door they lowered the price $10. STILL not the price quoted on the event website. When showing them the website with the price they still never would honor the price of the hotel that was to be for the event happening. The said the lowest they could go was $10 above what was promoted. Even when speaking to the GM he wouldn't honor the price, he said that price on the website was for a certain room and not the one we had. Not my idea of customer first, aka good customer service!

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Access

By

January 08, 2020

I enjoyed staying here and have for the past 3 years. This was our last year to attend the wrestling tournament at Ralston arena

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Great place

By

January 04, 2020

club

Great place to stay and relax. Close to the Ralston Arena

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Walking distance!

By

January 03, 2020

Park once and everything else was a short walk. The arena was right there and there was no need to fight or deal with traffic! Or intoxicated drivers on new years eve

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Wonderful Experience

By

January 03, 2020

club

We couldn't have asked for a better hotel experience! Rooms were clean, beds were comfortable, and we loved the breakfast each morning! Fabulous front desk service as well!

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Family Visit

By

January 01, 2020

Nice staff, convenient location, good atmosphere after a long trip

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Terrible

By

December 25, 2019

club

Despite the fact that they knew there was a huge hockey tournament in town they still deactivated all cards at 10am even though check out was at 11am. We had to go down and have them activate the cards twice before it worked. I expected maid service to at least make beds take out trash ask if we needed anything in the morning because we were staying 2 night but nope nothing didn’t even stop and knock on the door to ask.

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great stay

By

December 16, 2019

rooms are very clean and staff is not only friendly but will go out of their way to help you. lobby is always clean and there is coffee available

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