 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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Always great to be in Red Deer
ByHolidayInnExpressJunkie
August 07, 2016
Arlene sees to everything and Lilian was cleaning the lobby when I saw her - both great people in customer service. Very happy with everything in the room and the stay. Thanks, girls- will see you soon.
Poor Attitude among the staff
By
August 04, 2016
Very poor attitude and impolite staff from the very beginning. Keys would not work the majority of the time. The breakfasts were very good, The over-all attitude of the staff was horrible. The staff kept My $200.00 deposit and said t5hat it was because My bed sheets were dirty.Unacceptable answer!!
LOVED THE POOL AND LOCATION
ByRED DEER
August 02, 2016
So enjoyed the nice warm pool, though smaller; and location good - close to the Legion.
pillows not too comfortable
Bygramma 9
July 25, 2016
we enjoy Holiday Inn express, stay they whenever we travel
Good Value
ByGoMar460
July 23, 2016
Rooms are very clean and the beds are comfortable. I'd prefer a firmer pillow but I made do. Very quite. I plan to stay here again.
Great Staff
ByWee One
July 19, 2016
The staff were very accommodating and pleasant. Very helpful when I asked for an additional side table.
Great Service
By
July 14, 2016
I have now stayed at this hotel for four nights each of the last four years.If I come back to Red Deer,I certainly want to stay at the same place.
VERY CLEAM AND COMFORTABLE..
By"G.R."
July 13, 2016
your building and furniture are several years old, Also the hallways, carpet, stairs. SO I GAVE 90%. for some of tne scores….. A brand new building would get a little higher. RIGHT… don't know of any business meeting rooms,,, BUT IT WAS AS GOOD AS YOU CAN DO FOR THE USED BUILDING AND FURNITURE… OK…. unless it is mew u can't get 100%… OK
enjoyment
Byrosey7
July 13, 2016
Loved going back to this hotel where we're remembered and welcomed.If we needed anything it was no trouble for the staff . Coffee was waiting for us at nite along with a cookie! The staff at the breakfast room was helpful and always ready to give us what we needed.Looking forward to next year!
One-night Stopover
Bysupabiff
July 13, 2016
For what we wanted (a stopover for one night travelling between Calgary and Jasper) it was excellent except for one thing. The included breakfast was fine with regard to the food but why is the hotel using paper plates, paper cups and plastic cutlery? In just over two weeks we stayed at ten different hotels and B
Overnite Stay
ByVeron28
July 07, 2016
It was a pleasant stay more so with the attentiveness of the Front Desk personnel (Arlene). What a people's person she was, very pleasant and accommodating. For a change this Holiday Inn Express did cater to our needs.
Holiday Inn Red Deer EXCELENT!
ByJGomez01
July 06, 2016
Holiday Inn Red Deer EXCELENT! super friendly staff and excellet location