Rated 4.4 out of 5 by 187
Rated 5.0 out of 5.0 by Kenneth63 Great room, comfortable, Keurig coffee maker
Very nice accommodations! Keurig coffee maker in room, great!
May 16, 2016
Rated 4.0 out of 5.0 by 3 LittleSisters Greatly Improved !!
My family and I have been visiting the Rockingham area regularly for the past year to look in on our sick father who lived in Hamlet, NC. We have had multiple visits to this particular HIE . The Hotel is beautifully decorated and clean. However, during our initial stay our room was not cleaned properly, there was hair in the bathroom, the toilet was not clean, the carpet was not vacuumed and the room had not been dusted. We called the front desk to complain and they immediately took care of the problem the head house keeper came to inspect the room along with someone who was in training. She apologized and pointed out to the trainee what was wrong with the room. The front desk clerk upgraded us to a suite at no additional charge of course, and gave me bonus points for future stays. In addition, the head house keeper personally inspected the new room as well to make sure it was up to our standards. The staff here is great! Always pleasant and will go out of their way to make things right! We have continued to visit this HIE without any further issues. The dining room is clean and the food is good! We look forward to returning in the future.
May 11, 2016
Rated 5.0 out of 5.0 by hole-in-one Room and staff
Room was very quite and clean. Staff were very polite and helpful.
April 26, 2016
Rated 5.0 out of 5.0 by Nappi136 Best Sleep I've had in months
I was traveling alone. The rest of my crew stayed 30 miles away at another hotel. I was welcomed by the friendly staff. I felt safe and comfortable. The bed was extremely comfortable after a 6 1/2 hour drive and being on my feet all day.
April 21, 2016
Rated 3.0 out of 5.0 by Jazzy29 Not the Best Visit for the Money
I usually stay at this property when teaching in the area and was disappointed this go round. The room was not cleaned well during this stay. Being gone all day from the room, it is reasonable to expect your room to be cleaned well. I mean vaccum, clean the shower and bathroom area, leave clean towels to replace those used and replace the coffee. None of these things were done and I had to do most of this list when I happened to stop by on a break. Of course the staff apologized, but really for the price I paid for each night of the week end, I expected more.
The property it self is nice and clean. The front desk staff were nice and friendly but the housekeeping staff need work. I even saw that one lady had her child with her which is probably why my room got such poor service. I will consider staying here the next time, but if they build anything new in this area, I will probably try it first.
April 21, 2016
Rated 5.0 out of 5.0 by 00Spitzer Excellent Breakfast
Great Stay ! I would recommend this location. It was a little more pricey, but likely worth the difference if its in your budget.
April 20, 2016
Rated 5.0 out of 5.0 by Joycer16 Rest and relaxation
We were exceedingly comfortable here.We were there not under the best of circumstances. It was lovely just to be greeted by warm and friendly people, who were very helpful to us. The room was quiet and very comfortable.. Being able to clean up and completely collapse at the end of the day on those beds felt like pure heaven.
April 5, 2016
Rated 5.0 out of 5.0 by Egap3 nicest hotel in Rockingham NC area
This is the nicest hotel in Rockingham NC. It looked and felt almost new. The room was very clean, the bed was comfortable and the staff was friendly and provided great service. I would highly recommend this hotel.
April 4, 2016