 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Good location but needs updating
BySan Diego get away
August 10, 2016
The outside of the building looks modern and clean but the interior needs much updating. The rooms are dated and the bathrooms are extremely tiny for a person to use. I could barely move around the bathroom.
The beds are comfy but the outlets in the rooms are very limited.
Comfortable mattress and quiet room
ByMBret
August 09, 2016
My wife and I used this hotel while on vacation. It was centrally located to all of the venues we visited. The staff was friendly, helpful, and a good source of information. The only down side was the parking garage which was narrow and a challenge to navigate. I would have no problem staying here in the future.
Not bad stay
By深藏BLUE
August 08, 2016
Front desk very friendly, hotel is old. Near the city center.
Nice hotel, enjoyable stay
ByJManty
August 07, 2016
Very enjoyable stay. The hotel is close to the gaslamp district and about a 8-10 block walk to Petco park (we watched the ballgame). The shuttle service worked well for taking us to the airport and to the harbor. Breakfast was fantastic. Eggs or cheese omelets, bacon, sausage, yogurt, pancakes, cereal, etc.
We never used the pool but it looked clean and refreshing. The hotel is a good cost effective choice. I was happy.
Nice Hotel
ByDKLosAl
August 07, 2016
Well located near the Gas Lamp district. Very clean rooms and quiet rooms.
Nice staff, but hotel is a dive
ByKJ1913
August 04, 2016
I visited ComicCon and needed a place to stay with my children. Everything close to the Convention center was sold out, so I opted to move a bit further away and stayed here. I usually like Holiday Inns, but this one is in desperate need of updating. There is no AC in the lobby or hallways--very hot and stuffy considering that San Diego is hot most of the year. The elevator is slower than molasses, old, stinky, stuffy, creepy, and dark (no AC in that either). It hasn't been replaced or upgraded in decades. The room was old and in need of updating too. However, the staff was great---very friendly and helpful. The breakfast was also very good. I was pleasantly surprised that they had turkey sausage. If you need to get to convention center, it is a VERY, VERY long walk. We used UBER every time we left the hotel...not much within walking distance in 96 degree weather. Because of the staff, after major updates, I would try this hotel again, but not before that time.
San Diego stay
ByMizuno golfer
August 02, 2016
Great location, will come back next visit. Close to all the best things in San Diego with shuttle service.
Friendly Service, Run Down Hotel.
ByBradley08
July 28, 2016
My wife and I stayed here during Comic-Con, so of course the price was greatly increased. However, our issues did not stem from the price. The elevators were very slow and sometimes did not work properly. It was typically a very long wait for an elevator. The carpets looked like they had not been changed out in over a decade. The dresser was broken and splintering. And the eggs at the breakfast were exceptionally terrible. My wife and I went out for breakfast on the second day. The staff was friendly and the common areas were clean, it just seems like the Holiday Inn has not put any upkeep in this place in a quite a while.
Not a happy camper.
ByNot good...
July 28, 2016
I've been a reward member since 2002, have never had issues with upgrades, however, this hotel said since I didn't pay full price I couldn't get upgraded. I was blown away. When I questioned this, "Amanda" immediately upgraded me. Sheets were never changed the whole 4 nights of my stay, didn't complain due to fear of retaliation from cleaning staff.
Perfect Location!
BySunLuverNJ
July 27, 2016
This hotel was perfect. We stayed for 3 nights and the hotel was in the perfect location. Rooms were spacious and breakfast was great! We highly recommend it. All of the staff was great and accomodating for any request we had.
Not a 3 star
ByMASK4
July 22, 2016
Hotel is dated and it shows its age. Our A/C wasn't cooling and even after 3 attempts they couldn't get it cool adequately. Staff when approached is very friendly and willing to do whatever it takes, but they couldn't resolve the problem nor move us into another room. If one can't get a good night's sleep, then all other amenities are not important.
位置，环境，服务都很好
Bydora123888
July 21, 2016
位置不错，室外游泳池小朋友很喜欢，hig会员有送报纸，大概时旅游旺季，早餐去晚了会排队，只能带回客房吃，前台有免费饮品提供，去市区的景点方便