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Rated 4.7 out of 5 by 88 reviewers.
Rated 4.0 out of 5.0 by Very Nice Stay Very clean hotel. The staff was pleasant and accommodating. The breakfast food had a large variety, however do not set your expectations too high as it is like any other hotel chain that serves breakfast, already cooked food that is microwaved prior to setting it out; not great but not horrible either. The only thing missing from the hotel is the ability to purchase adult beverages, however given the size of Schulenburg, it stands to reason the hotels in the area would not have this amenity. I would certainly recommend this hotel. August 20, 2015
Rated 5.0 out of 5.0 by Great service and great atmosphere I always love staying here I feel at home and love the friendly staff.. I love that the room is dark and the bed is comfy. I just really love this hotel August 11, 2015
Rated 5.0 out of 5.0 by Nice,clean,new Room was clean, towels and sheets clean and new, very comfortable, and no problems August 3, 2015
Rated 1.0 out of 5.0 by Front desk check in was a nightmare We had a room block for a wedding with over 20 rooms being booked for a weekend. I called a few weeks before to confirm my 3 rooms. For some reason they added on another room to my reservation. When checking in I was told I could not cancel the 4th room because I was not within their 24 hr cancellation policy. I never made another reservation-so how was I to know to cancel it? I remained calm and tried to reason with the manager knowing our large reservation had obviously overwhelmed them. To make things worse, we were being assisted by the General Manager who kept telling me it was my responsibility to review my confirmation numbers!! Honestly, I have never been treated like this before. I walked in the hotel with joy ready to start off my sons's wedding festivities and was met with the worst hotel manager I have ever met. I never raised my voice at her and tried to keep my cool, but told her this was not right and that I was not going to pay for the extra room. My husband said to pay it and he would contact our credit card company to have the charges removed. Well, later that evening, the manager called me. She never apologized but said she was removing the charges. She would not go into the reason why she argued for 30 minutes and then calls to tell me she has removed the charges. I found out later that my sister had an extra room added to her reservation but when she checked in (with another clerk) the clerk apologized and said she would remove that room. I wish she would have apologized and admitted their wrongdoing, but she never did. For the room, it was fine but they never cleaned or restocked the room, only picked up the used towels. July 16, 2015
Rated 5.0 out of 5.0 by Great staff, CLEAN PROPERTY Comfortable bed CLEAN PROPERTY!! Friendly and Helpful staff. Comfortable bed and CLEAN rooms! July 13, 2015
Rated 5.0 out of 5.0 by great accomadations over all the stay was above the norm for this area. since the motel is relatively new I would hope that the staff would continue to take as much pride in caring for this motel and its customers June 15, 2015
Rated 5.0 out of 5.0 by Great Hotel This is an amazing hotel. One of the best IHG hotels I have ever stayed at. The people are very friendly and the woman in the breakfast bar goes out of her way to make sure you are taken care of. The lady who checked me in was so nice. I loved everything about my room and can't wait to stay here again. May 31, 2015
Rated 5.0 out of 5.0 by excellent overall excellent over all will visit again every single time and recomand any one May 30, 2015
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