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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 397 reviews
87%
Recommend This Property

Ratings Breakdown

397reviews

  • 5 Stars
    248
  • 4 Stars
    78
  • 3 Stars
    30
  • 2 Stars
    24
  • 1 Stars
    17

Rooms

By

May 26, 2017

Nice rooms. Breakfast is always the same. Need spire elite parking

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Graduation weekend

By

May 25, 2017

Upon checking in, it was quickly realized that the entire lobby was under construction. The frustrating part is that the charge for the room was extremely high for graduation weekend, no notice was given to us, and full price was paid. I inquired about some type of discount, to no avail. Also, the phone in the room was not working and wired improperly. When getting ready for the graduation, there was no hot water for showering. This was a ridiculous experience for the amount charged for the weekend. The staff was attentive to our concerns, but all they could do was apologize for the conditions due to the construction. Again, no information provided to us about the construction during the booking/confirmation stages.

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Worst hotel

By

May 24, 2017

club

I usually consider Holiday inn Express as my favorite brand hotel.
This specific hotel looked good when entering the lobby but my surprise was when no room cleaning service was provided.

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Nice Place

By

May 15, 2017

club

We stayed here on a whim while driving cross country. Booked the night from my phone at a rest stop about 100 miles away. It is very close to the Notre Dame campus and we enjoyed a drive through the campus.
The hotel is under construction, they are revamping the dining area. The alternate dining room is a conference room that serves the purpose adequately while construction is happening. Overall I have never had a bad experience at a Holiday Inn Express and seek them out wherever I travel.

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great service and free upgrade

By

May 13, 2017

club

I recently stayed here on business and was given a free upgrade when I checked in. The staff was very friendly and the room was clean and away from the noisy ice machine I walked by. I would recommend this hotel and stay here again in the future.

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South Bend

By

May 11, 2017

club

Room was clean and comfortable. I recommend this hotel.

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Clean, Freshly Remodeled

By

May 11, 2017

club

This hotel is clean and freshly remodeled. Breakfast was standard. The pool is small, but clean and warm enough. Pool room is well vented, so not too muggy if you're not swimming. Beds were comfortable.

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Great management and staff

By

May 10, 2017

club

Very well managed Inn, one of the best that I've stayed at. Great breakfast. Very clean facility. I'll be staying at this Inn for all my future trips to South Bend.

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Great overall experience

By

May 09, 2017

Really comfortable pillows and bed, nice shower, more tv channels than some hotels. I would go there again.

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Great value for the price

By

May 08, 2017

club

Great value for the price but the survey is a bit annoying

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Great Staff

By

May 04, 2017

Staff was awesome and was very accommodating to my needs

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Great value

By

April 27, 2017

club

The rooms were large within comfortable beds. Good value for the price. Staff was friendly. Would definitely recommend this hotel.

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