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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 244 reviews
94%
Recommend This Property

Ratings Breakdown

244reviews

  • 5 Stars
    165
  • 4 Stars
    54
  • 3 Stars
    16
  • 2 Stars
    5
  • 1 Stars
    4

Comfortable bed and Excellent customer service

By

April 23, 2017

Overall great experience with holiday inn. Rooms and bathrooms were clean. I definitely recommend this hotel.

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Poor Night Management

By

April 22, 2017

club

Nightly staff not able to resolve issues. There was a large group of bikes that were allowed to sit on the motorcycles outside the lobby area making excessive noise most of the night. Our first floor room was right next to this area. The night staff had a care less attitude and said there was nothing they could do.

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Excellent Customer Service

By

April 20, 2017

club

From the moment that you enter Holiday Inn Express Staff greets you with the most heartfelt welcome. The experience was well worth it.

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Great stay

By

April 20, 2017

Great clean place excellent young lady at desk ok exercise room

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Nice Overall Experience

By

April 19, 2017

platinumelite

Nice Hotel. Stayed there for a night when visiting Charleston.

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room was comfortable

By

April 12, 2017

excellent room services staff was fantastic parking was adequate

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My stay

By

April 11, 2017

Staff, room and hotel top notch, I’ve stayed here about 4 or 5 times now, and when I check in I know what to expect, it’s like a second home. Thank you, Holiday Inn Sumter,

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Average Stay

By

April 11, 2017

This was an average stay. The bed needs to be upgraded so my back was hurting after the first night.

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Amazing

By

April 07, 2017

club

Amazing time. I love the cleanliness of the place and the room. The bathroom was great. Pool awesome. Great place to stay

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Pleasant night

By

April 04, 2017

We were in town one night for an archery event. The room was clean and the staff helpful. The suite with sleeper sofa came in very handy. I got a good nights sleep and had no issues with our stay.

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Good breakfast

By

April 02, 2017

The choices was great.
The bananas was fresh every day.

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great

By

March 29, 2017

I enjoyed my stay this time my wife and i will gladly return

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