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Rated 3.9 out of 5 by 46 reviewers.
Rated 4.0 out of 5.0 by Great service; good upgrades. The service is always great. The renovations have been quite good as well, but the cleanliness can leave one to question a bit. They try for the most part, but the extra push would help to really send this hotel in a class all its own given the town its in and the other options available. The best and most quality hotel in the area. Friendliest staff. Perhaps a better housekeeping staff leader would serve them well to carry them over the top. July 3, 2014
Rated 4.0 out of 5.0 by Excellent service and comfortable room The service provided by the staff was excellent and the room was quite comfortable. The location also provided good access to numerous shops and restaurants. However, the hotel does need extra baggage carts as two carts were just not sufficient for a hotel the size of the Sumter location. July 3, 2014
Rated 5.0 out of 5.0 by Excellent hotel Beautiful hotel, very friendly staff, very clean, no complaints! Will stay again! June 30, 2014
Rated 4.0 out of 5.0 by nice week HIE Sumter is a great place to stay. Staff is friendly and the rooms are great. The breakfast is good. Wish the exercise room had some weights. June 30, 2014
Rated 3.0 out of 5.0 by great room just had a bad experience with my rewards point reservation I claimed my rewards night at 10 that morning and we arrived at the hotel at 545 and they said they couldn't find it. So then I had to pay for a room. Which ended up being 2 two charged to my card and I had to call Ihg to settle it on Monday morning. Clean and very nice rooms though. June 26, 2014
Rated 4.0 out of 5.0 by Sumter Good overall...gym needs free weights! Beds were soft and pillows fresh. I enjoyed the breakfast, however, the selection was limited. June 18, 2014
Rated 5.0 out of 5.0 by great staff and rooms All the hotel personnel were extremely friendly and helpful. The property is recently renovated and very clean. This is mostly a business hotel during the week, so it is quiet at night. The breakfast is very complete with lots of choices. They actually added apples to the breakfast fruit because I asked! June 17, 2014
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