Rated 4.6 out of 5 by 456
Rated 1.0 out of 5.0 by Tmm99 Poor Customer Service
We chose this hotel because of it's close location to our event. The hotel was pretty much sold out for the night as was all of the surrounding hotels. Some minor problems can be expected when you have full house, but adequate staff would help to overcome some of that. We were checked into a room that had not been cleaned, and the housekeeping staff was gone for the day. Only person on staff was the front desk clerk. His idea of cleaning our room for us was to pull the comforters up on the bed and pile some clean towels on the counter. No clean sheets, no trash removal, no used soap removal, which means he did not clean the shower or the toilet. Gross. We really had no where else to go late at night. Asked to have the manager call me on Monday, nothing. Very disappointed.
June 15, 2016
Rated 5.0 out of 5.0 by DottieHH Reasonably priced
The hotel was comfortable and clean with a friendly staff. Reasonably priced. WiFi was slow but acceptable.
June 14, 2016
Rated 5.0 out of 5.0 by jwgolflover Grrreat Acomidations.
everything was perfect., nothing more to say very clean very satisfying and the staff was very courteous
May 29, 2016
Rated 5.0 out of 5.0 by AZ Drifter Very clean, excellent service.
Have stayed in this location several times and have always been very satisfied with the service. Easy access from Interstate as well.
May 28, 2016
Rated 5.0 out of 5.0 by gad@bout Get together get away
This is a fairly new facility. The beds were comfortable. The pillows were just right. Many Tv channels to choose from, still nothing to watch. The breakfast was filling and a good variety. Housekeeping did a nice job.
May 25, 2016
Rated 5.0 out of 5.0 by Prof B Superior in Every Way
After driving nearly 10 hours and 700 miles, I really needed a great night sleep. I arrived at the Holiday Inn Express in Des Moines, Iowa knowing I would be literally taken care of in every way. IHG just does it right. From the calm and inviting lobby, the staff, the feeling of being important and welcomed was wonderful. And I knew that would be the norm. I was not disappointed. Every Holiday Inn Express that I have stayed in, from LA to Florida and Denver to Detroit has been great. IHG just does it better than anyone. I recommend them to all my peers, my associates, my hundreds of students a year, my family, and strangers that I meet to count on a great stay at Holiday Inn Express. And the incredible part is they do it all and the prices are really reasonable, others can't even come close to the Holiday Inn Express experience! I actually was so well rested that I woke up 2 hours early and drove another 700 miles to my Denver Destination, and wasn't even tired. I managed to go right out to dinner and spent the evening with family who expected me to be exhausted, I was the opposite. Well done IHG!
May 16, 2016
Rated 4.0 out of 5.0 by MAV85 Nice facility at very convenient location
We've stayed here several times and have always been very pleased. It's an easy on/off from the highway and there are several restaurants within walking distance. The complimentary breakfast is quite good and has a lot of variety (love the cinnamon rolls!). Rooms are clean, well equipped, and the staff is friendly. Would definitely recommend.
May 12, 2016
Rated 5.0 out of 5.0 by Gskis Clean room and great service
We had late check-in and the front desk was very accommodating. The breakfast was a nice touch.
May 10, 2016