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Rated 4.8 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Passing through This was a half-way stop for a holiday visit to family in the west. We have stayed here before and will likely do so again on our next trip. Wife's allergies dictate that we stay in acceptable and clean places. This newer facility seems to have never been smoked in and all is clean and comfortable. November 27, 2015
Rated 5.0 out of 5.0 by Wonderful Place The Vandalia Holiday Inn Express was wonderful. It was very clean, with very attentive and helpful staff. The staff took great care of us during our stay. The breakfast attendant gave us additional Fruit Loops after breakfast was over so my son would be happy. The housekeeping girl took our picture a couple of different times and the front counter helped us get situated. It was a wonderful stay and made our funeral visit much more comfortable. We would definitely stay here again. November 25, 2015
Rated 5.0 out of 5.0 by Above Average Experience This facility has been recently upgraded and redecorated. It was very clean and comfortable. Only down side was the appearance of hallway wall coverings which were apparently not included. Breakfast was standard fare but nicely presented and tables were cleaned promptly. This was the last night of an extended road trip and proved to be one of the better stays. We would stay again. November 24, 2015
Rated 5.0 out of 5.0 by Great room Clean, comfortable, well decorated, and pillow choices. November 23, 2015
Rated 4.0 out of 5.0 by what you would expect, nothing more, nothing less Staff not overly attentive, did not feel welcomed nor my business appreciated. was not told about any discounts anything we should know about. when checking out there were 2 staff talking about ??? I waited, when they continued to talk I interrupted and asked if I could check out. They should have seen me, I am not invisible. A competitor used our name when we checked out as soon as we gave the key, nice touch November 20, 2015
Rated 5.0 out of 5.0 by comfortable great service pool and spa were awesome food delicious November 17, 2015
Rated 5.0 out of 5.0 by Excellent hotel Very much enjoyed it and will be back. Room was very comfortable and everyone was very helpful and friendly. November 17, 2015
Rated 5.0 out of 5.0 by Great service I don't usually write reviews unless the service was really great or really bad. In this case, it was outstanding. The staff was extremely pleasant during our stay but they went above and beyond when they found a new bathing suit and cover up was left behind in our room. The honest maid followed procedure and turned it in. The staff including the GM, Sally, was helpful in returning it. The replacement value was less than $50 but their service was priceless. They didn't just do their job, they did it well. Overall, the visit was good but this instance stood out the most. Thank you HI staff for your helpfulness. November 15, 2015
  • 2015-12-01 T13:50:56.617-06:00
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