 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Hope you don’t notice it
ByRtuijhk
April 19, 2018
Reserved 2 queen beds on high floor. Checked in and was given room on first floor, I didn’t complain, went to room and only had one bed. Went to front desk to see if I could get room reserved. Oh we were oversold so you were upgraded to a king room. There is a note here that we can give you some extra points. Internet would not allow access, tried to call front desk, no answer. Went to desk clerk was face timing someone. Did Get help with additional help loggin on. Requested extra pillow, sorry too many school groups here. You should have a full set of blankets and pillows in your pull out couch. Guess what, nothing in the pull out bed. Glad we have breakfast plans outside the hotel so they can’t mess that up. Being a Spire member really helped me out tonight.