 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
|
Clean and friendly staff
ByKimber
December 30, 2020
Very clean room and comfortable bed. Service was great. Front desk staff was welcoming and very friendly.
buisiness travel
Bygermrodent21
December 29, 2020
I travel a lot and never got a bill emailed to me or a hard copy and no one was at the desk when I left to get one. There is no bill available on the web site to download. I called and got told they would call back and I never got one. If you travel and have to expense this is not your place other wise it is an ok place
Lina Suarez
ByLina
December 28, 2020
My experience was excellent I always use my ihg app for my destination .
Pillows
ByXenka
December 14, 2020
Overall I had a pleasant stay, I just wish the pillows were more supportive and soft. The pillows go flat the moment I put my head on them and when I "bunch them up" they become hard because the feathers become compacted. As a side sleeper they don't provide any support to my neck
Visit Baylor
BySAB06
December 13, 2020
Great location for Baylor and Waco downtown. Close food and drink.
Dear driven stay
ByNot too picky
December 12, 2020
This place isn’t being safe, they are being cheap with a good excuse.
Minor inconvenience
ByAndrea
December 12, 2020
Our overall stay was excellent. The only problem we had was the first room we settled in had a non-working toilet so we had to load everything up and settle back down in another room 2 doors down, which made it a little easier being close. The employee was very kind and offered us a discount for the inconvenience. We will certainly stay there again if need be.
They handled the situation very well.
Waco.
ByMrtgbnkr
December 08, 2020
Nice and clean. No significant issues. Too slow at checkout. We were in a group of nearly 40. One guy working, for checking out and handing out breakfast, and making coffee. Likely corrected post covid
Excellent stay
ByNana
December 07, 2020
Clean rooms would stay again close to hwy an food an gas for passing thru
Mr nelson
ByScott
November 30, 2020
Great place to stay, will stay there again. Close to ball game. Staff very nice and professional
Great Hotel!!! VERY CLEAN!
ByJmendez3035
November 30, 2020
My wife and I live on the outskirts of Waco. We just wanted 1 night to ourselves and I’m glad we chose this hotel! Everything was perfect!! So very clean from the carpet to the bed sheets. Makes you feel like you’re at home!! The staff was great as well!!
Good stay
ByAlan
November 27, 2020
As expected. Good value. Clean room. No issues. Nice people at the front desk.