105 Summer Bay Boulevard
Clermont, Florida
34714
United States
Check In: 3PM
Check Out: 11AM
Check-in Age: 21
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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
68%
Recommend This Property
Overall Experience 3.6
68%
Recommend This Property
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Comfortable
ByVic561
February 05, 2025
I had an incredibly lovely stay at the hotel. I will definitely be considering it again for my next visit to Orlando. We came to celebrate my daughter’s birthday, and we had such a great time. I would recommend this hotel 100%. The food was amazing, and the staff was wonderful. Honestly, I have nothing negative to say about this hotel.
Comfortable bed, decent breakfast near to Disney
ByAndy
January 28, 2025
Recommended place to stay, specially if you are going to Disney
Outdated
ByKay05
January 27, 2025
Very old and outdated. The doors didn’t work and it was very loud
Terrible experience
ByAsad
January 26, 2025
Terrible Experience – Complete Lack of Organization and Customer Care:
On January 18th, from 7 PM onwards, there was a complete blackout at the Holiday Inn Express & Suites Summer Bay Resort. We were left in the dark with no clear communication from the staff. We had to spend the entire night without electricity, and in the morning, the breakfast provided was substandard with no coffee available.
We were then transferred to another apartment building (Exploria Resort) for one night. However, we did not receive any updates from Holiday Inn about whether we could return to our original rooms. To make matters worse, the apartment building charged us for an extra night due to this confusion.
When we returned to the Holiday Inn, the receptionist gave us the key to our original room, only for us to discover that it hadn’t been serviced—no bed and pillow sheets, no towels, no soap, nothing. The room was completely unprepared for guests. The receptionist seemed not to care about this incident. She handed over another room key and the bathroom door in our new room got locked, and the lock broke, leaving us stuck inside for some time.
There was also some construction next door to our room with a lot of noise.
Overall, the entire experience was a disaster, marked by poor communication, lack of organization, and absolutely no regard for guest comfort. I wouldn’t recommend this place to anyone.
everything was great with my stay
ByManny
January 26, 2025
Highly recommend due to location comfortability breakfast is wonderful comfortable beds and pillows, and the staff is very lovely and respectful. The facility was very clean and there was parking everywhere.
Fine for budget but didn’t expect the power to go out
ByAngelicmckayla879
January 23, 2025
We spent two of our expected six nights at this hotel. Our check in experience was fine. The beds were comfy. The bathroom could use some work. The breakfast was alright. The pancake maker didn’t work. Our third night arriving back was when we found out we had no power and had no idea when it would be back. We were offered flashlights or to be moved. As my sister has a CPAP and needs it to sleep, we ended up moving down the street.
Many problems to fix.
ByRate1
January 23, 2025
Was only supposed to be here for 2 nights but ended up checking out early with my family due to multiple issues. Our first room we checked into had a broken AC unit that apparently was "brand new", our room wasn't cooling at all and was extremely humid. Maintenance didn't know how to fix it so we switched to a new room where the AC worked but the hot water was non-existent and the water pressure in the shower was barely anything. The fitted sheet for the pullout bed looked like it hadn't been cleaned at all. The couch had a giant stain on it. Then at 6:30PM, the power went out in all the rooms. The workers at the front desk wouldn't answer the phone when called and couldn't answer any questions about when the power would be on but estimated it may be on by midnight. We cancelled our reservation for tomorrow at this hotel and checked out immediately, since my mother is unwell and cannot be in a hotel that is unreliable with power. We will not be returning to this location in the future. Staff was nice and understanding of the situation but the state of the hotel is unacceptable.
Needs updates
ByJustJT
January 22, 2025
Neither of the usb connects on the nightstand did not work. Making it nearly impossible to charge your phone.
The front desk clerks were not that friendly.
There was no hot water after the first person’s shower.
Needs Renovation to Ensure Safety
ByJones24
January 22, 2025
There were serval concerns in our stay, but my biggest concern was that the outlets in my room were going in and out. The power was inconsistent to half the room which even caused the refrigerator to thaw over night. I am concerned this may be a safety hazard with faulty wiring that could potentially lead to a fire.
A GREAT place to stay and relax!
ByGolfing Jimmy
January 20, 2025
This facility next to The Summer Bay Resort in Clermont, FL is totally awesome...I would highly recommend it!!
N/a
ByJill
January 20, 2025
N/a Light went while there shower didn’t get hot enough shower wall had a carjack and a ring around the flooring
Holiday Inn express-Orlando
ByHueyPilot
January 19, 2025
One of the worst days in a Holiday Inn express I can ever imagine. Even though it was in a nice area of town, this hotel needs major rehaul, and renovations. Rooms are not updated, there is no hot water, and amenities don’t work!