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Holiday Inn Express Kolkata New Town

CF Block, Action Area 1c, Barasat, New Town

Kolkata, West Bengal

700156

India

Check In: 3PM

Check Out: 12PM

Check-in Age: 18

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Kolkata New Town CF Block, Action Area 1c, Barasat, New Town

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
67%
Recommend This Property

Overall Experience

4.4

based on 14 reviews
67%
Recommend This Property

Ratings Breakdown

14reviews

  • 5 Stars
    9
  • 4 Stars
    3
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Stars

Holiday Inn was an extension of my own home!

By

July 20, 2025

Thank you, everyone at Holiday Inn Express Kolkata for everything! I appreciate the following in particular:
1. The personale at the front desk, namely Aurup, if I spell well, and Bharti for their care and pragmatic approach to guide the guests.
2. Asruto, Koyal, Prashant and Anushka for their exceptional care, and arranging apt foods for us, at both, dinner and breakfast!
3. Room and the member floor looked quite pampering and thumbs up for a genuinely clean room and furnishings.
4. Admire the guards too for their alertness and ability to grasp the requirements of the guests like asking the cabs to let in and out neatly.
5. Little but warming was to send more water bottles! Thank you, the boy brought the bottles in even at odd hours!

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Exceptional Hospitality

By

July 16, 2025

I stayed in this property for 5 nights. I am happy to share that, staff behavior was exceptional. Especially, Manager Ashruta always made sure about my wellbeing during my stay and was always reachable for any information or assistance. Also, thanks to Prashant Roy for his good behavior and assistance on room dine in service. Keep it up Guys. All the Best.

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best hygiene practices and best hospitality

By

July 13, 2025

excellent hospitality and best location in the city , good connectivity with airport and other parts of city

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It was a pleasant stay

By

July 11, 2025

I was traveling on a business trip. The room and staff were excellent — everything was clean, comfortable, and well-managed. I had booked my room on the MAP (Modified American Plan), but I found that the meal options were limited. It would be great to have more variety in the menu.

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Rooms were small, Opened wash basin in the room,

By

July 11, 2025

Need to change the room size, Holiday brand is big, this hotel is really small & open washbasin in the room, Lavetery were small & seperate, Bathrrom were seperate in the small room remainig all good only.

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“A Comfortable and Pleasant Stay with Thoughtful s

By

July 11, 2025

Overall, it was a good, comfortable stay, and I would be happy to return here in the future. Thank you to the entire team for making the stay a pleasant and refreshing experience.
For my next stay, it would be even better if there were a few enhancements, such as a slightly faster Wi-Fi connection for work, and perhaps a few more breakfast options to add variety for longer stays. Having a small gym or a walking area would also be a valuable addition for guests who like to maintain their fitness routine while traveling.

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Food quality poor and very less option

By

June 28, 2025

I was stayed one night it's not good for comfort stay, This is self service hotel no hospitality service ,
Food quality poor and very less option
But staff on reception counter Mr Rajat had very good and he offer best service and he is very good personality
Overall Satff are very nice and good smiling always

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Excellent service

By

June 24, 2025

Very good service very good behaviour to front office

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Not Fit for Stay

By

June 20, 2025

Not an experience one would like to have again. Any other Hotel group would be preferred.

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Everything a smart traveler needs...

By

June 11, 2025

Lovely hotel to stay in. Cozy, comfortable and on Brand.
Offers everything a smart traveler needs. Amazingly attentive colleagues.
Easy to commute from here, perfect location, proximity to a big mall, in case you are getting bored alone.
Breakfast is included in the package...what more can you ask for :)

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Appreciation for a Wonderful Stay

By

June 05, 2025

I recently had the pleasure of staying at your newly built hotel, and I must say—it’s an impressive property. The hospitality was top-notch, and the staff were truly humble, courteous, and attentive throughout my stay.

As an IHG employee, I felt genuinely welcomed and well taken care of.

A special word of thanks to Rachit from the Front Desk, who was always available with a warm smile and ready to assist with anything I needed. His professionalism and approachable nature made a big difference.

The only minor issue I faced was with the TV it couldn't be connected despite the engineer’s best efforts. It seemed to be due to a signal problem, possibly linked to the bad weather. Nevertheless, the team tried their best to resolve it, which I truly appreciate.

Looking forward to visiting again soon.

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Good

By

June 03, 2025

Excellent service
Good hospitality

Well behavior staff
Nice location

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