Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.4
86%
Recommend This Property
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酒店环境很好
Bychris02
September 13, 2020
房间环境很好,位置方便,离艾溪湖也不远。推荐入住。
酒店房间大,有浴缸,酒店经理一直保持和我联络,服务一流
Byyang
September 07, 2020
酒店房间大,有浴缸,酒店经理一直保持和我联络,服务一流。只是酒店附近虽是新城,但是很脏,所以电梯里和公共场所卫生需要及时打扫。这个不怪酒店,只是这个新城区建设太差了。
房间非常好
ByRunningL
July 31, 2020
酒店位置好,
房间风景好,
早餐种类多
Poor guest service
BySean
July 25, 2020
while i was waiting for checking-in, other guests cut me off twice, the hotel staff didnt care to stop them, and they clearly saw me waiting in line there, especailly I am disabled
the hallway was really hot, noisy, and smell
酒店整体很棒
ByBruce
July 08, 2020
本次商务结合休闲入住,体验很好,酒店服务贴心,硬件设施也很棒。泳池大爱,温暖游得一点不冷。
很好
Byalfarosk
May 11, 2020
客户经理 余浩楠 OK 的, 理解客户, 希望下次能得到同样质量的服务, 谢谢
餐饮
ByRobert
January 20, 2020
可口,周到;花样繁多,中西合璧,服务态度,整体环境愉悦
賓至如歸
Byroadlover
December 14, 2019
房間打掃清潔很用心, 注意客人住房習慣,像在茶水這種小地方,給予調整 。 讓人很有賓至如歸感。
Good Location and Comfortable stay
BySphere
October 31, 2019
The hotel is at good location with excellent river view.
非常好的酒店,天际线酒店。
By姜XXX
October 24, 2019
酒店的景色非常棒,能看到整个昌东的风光。
服务还是在线的,到店之前会确认你的行程。
Good service. Still require improvement.
ByCN123
October 22, 2019
1. All rooms should be checked before allowing guest to check in to prevent issues. 4919 have lighting issues in toilet cannot switch off. After deliberate attempts to repair, it had not been repaired due to spaghetti power cabling which the technician is finding a hard time to resolve. Switch buttons not working. After technician left, could be due to the process of repair, both TV in the suite cannot be on again due to no power.
2. Changed room the next day to 4719. Powder room toilet (Toilet beside living room) emit bad smell. I saw a cup cover (yes, cup cover! They must be thinking the magic cup cover can cover up any smell!).
3. Executive lounge lack of choices. No Alcoholic drinks and coffee machine as a decorative item. No coffee serve as coffee machine was off. What is the point of having a coffee machine without switching it on to serve guest??
Great hotel and value.
ByTrvlr23
October 21, 2019
This hotel has fantastic views, service, and rooms. Highly recommend.