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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.7

based on 1332 reviews
93%
Recommend This Property

Ratings Breakdown

1332reviews

  • 5 Stars
    1025
  • 4 Stars
    237
  • 3 Stars
    47
  • 2 Stars
    17
  • 1 Stars
    6

每一次的入住都相當愉快

By

October 20, 2019

platinumelite

一如往常每一次都有相當愉快的入住經驗 尤其是前台的辦理入住手續熟練又迅速 還特別提醒了入住期間剛好有大型會議滿房 建議我可以早上在行政酒廊用早餐 後續還接到了酒店用簡訊提醒 真心感謝。值得一提的是2樓的早餐餐廳 服務人員都很熱誠接待 早餐品項也非常的多 下回來南昌還是會選擇住宿這酒店的!

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Comfortable stay

By

October 17, 2019

platinumelite

When I checked in at the Crowne Plaza Nanchang Riverside Hotel, the Customer Relation Officer, Katherine Zhong, helped us with the process of the check in. She was very friendly and gave us a heartful and warm greeting. She also upgraded us to a suite room. When we checked out, she even gave us a small gift us a souvenir. The staff over at concierge, Alwyn Lu, was also very helpful.
Besides, the restaurant for buffet breakfast is a wee bit mess as some people dropped the food on the floor but no server would actively clean it up nor take the used plates from the table until we asked. Anyway over all is good. I will definitely come back and stay in this hotel again.

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Amazing staff, you will feel at home!

By

October 15, 2019

You would expect an excellent experience at any Crowne Plaza and you will not be disappointed by staying in Nanchang. You will feel spoiled and looked after during your stay and staff are simply amazing in any departments of the hotel. You will always be greeted with a sincere smile from the moment you check in until the moment you leave. All staff, from the concierge and front desk staff, to the restaurant and lounge, and to the cleaning and laundry team work hard to make your stay unforgettable. A big thank you to all of them!

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Excellent as always

By

September 25, 2019

Wonderful staff, excellent services. Highly recommended!

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Great hotel

By

August 25, 2019

platinumelite

. Everyone was very helpful. I would stay there again.

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不錯的一次入住經驗

By

August 17, 2019

platinumelite

謝謝客房經理在入住時熱誠的招呼 也感謝升等的行政房。一如以往的入住經驗整體都不錯 特別是早餐廳的菜品豐富服務也相當熱誠 感謝

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Crowne Plaza stay

By

August 16, 2019

Every time I have stayed at the Crowne Plaza in China, it has been a pleasant experience that has exceeded my expectations. Thank you!

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床铺舒适,服务不错

By

August 02, 2019

platinumelite

整体感觉不错。迎宾服务挺好。交通也挺方便。早餐体验一般。

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IHG經理以及大堂迎賓同仁服務很好

By

July 22, 2019

platinumelite

服務細節的部份需要再加強,後續IHG服務經理給予大力的協助改善狀況。
整體來說瑕不掩瑜。

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Simply perfect

By

July 06, 2019

I always enjoy staying at Crowne Plaza Nanchang Riverside as it feels like home. Staff are simply amazing and will try their best to make you feel comfortable. You will always be greeted with a smile and will feel more a friend than a simple guest.

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Excellent hotel near the riverside

By

June 27, 2019

Beautiful hotel at a good location. Staff are friendly and extremely helpful who take the extra mile to help making the stay just like home.

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Crowne Plaza Nanchang Riverside is indeed a Crown to Nanchang

By

June 25, 2019

Well, as a Spire Elite Member, I always prefer staying in IHG Hotels because the Overall Stay Experience in IHG Hotels are always excellent and second to home.
I travelled to China for the first time, but I was not in dilemma about my stay experience, because I have chosen IHG Crowne Plaza for my stay. It will be indeed an exceptional one.
I was greeted as a Club Member and was given an upgraded room -Suite which had 270 deg view of Nanchang in 31st Floor of the hotel. The view was mindblowing indeed. I personally thank Alwyn Liu and Kiki Zou - Front Desk Manager for taking care of my preference of stay and welcome amenities.
Local Taxi's for travel for business and leisure were well arranged and my personal safety was well considered while booking the local taxi. I was never late to any of my business meetings, because the taxi's were arranged on time with utmost safety.
Lastly about food, well what to say. Breakfast had more than 60 items and Lunch Buffet had all you will find to eat - hot and smoky. Dinner was well catered and was piping hot when delivered to room.
Overall I would definitely recommend this hotel for a stay and enjoy the City Centre of Nanchang from this hotel. I would always come back to this hotel, if i visit Nanchang again. definitely thumbs up !

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