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HUALUXE Wuxi Taihu

No.15, 6th Financial Street,Lixin Avenue,Binhu District

Wuxi, JS

214125

China (People's Republic)

Check In: 2PM

Check Out: 12PM

Check-in Age: 18

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Wuxi Taihu No.15, 6th Financial Street,Lixin Avenue,Binhu District

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
63%
Recommend This Property

Overall Experience

3.4

based on 31 reviews
63%
Recommend This Property

Ratings Breakdown

31reviews

  • 5 Stars
    7
  • 4 Stars
    13
  • 3 Stars
    1
  • 2 Stars
    4
  • 1 Stars
    6

酒店还需提升服务

By

October 15, 2017

作为一个新开业的酒店,人气不是很旺,主要也跟所处的地理环境有关,新开的酒店有些设施居然有些破旧的感觉并非是做旧的效果,自助早餐的选择较少,大堂吧居然和早餐的餐厅不是分离的,工作人员的话前台服务还是具有专业水准的,但是其他岗位部分让人感觉有些随意,相对之前入住的酒店感觉新酒店在人员培训上还需更进,并且作为ihg品牌中的中式特色酒店的感觉不浓厚

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除了房间有味道,其他都很好。

By

October 12, 2017

酒店8月18日开业的,公共区域还好,房间味道比较重,因为没有窗户,味道散得慢,问前台拿了台空气净化器。硬件设施完善,酒店服务也很好,服务员和经理都是笑脸迎人,主动上前寒暄,周边有商场,吃玩也方便。味道散了后,值得推荐。

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非常好的体验

By

October 11, 2017

酒店就在太湖边,从顶楼无敌观景泳池和健身房能看到太湖美景,房间采用中式风格设计,很有创意,茶盘等的布置带来很多惊喜,下次还会再去的。

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比预期要好

By

October 11, 2017

服务非常到位,餐饮,入住与退房的服务都非常理想,服务热情有亲切感。
客房舒适度一般,是因为装修的味道还是挺强烈的,半年之后应该会好很多。
性价比良好,考虑到区域及刚装修好,我认为还可以再低一些。
睡眠质量一般,是因为装修的味道有印象。
其他全部5星!

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客房打扫有待提高,餐厅服务很棒

By

October 09, 2017

新酒店设施比较新,房间洗手池下面有些装修的痕迹没有清理干净,进房间时候洗手池边上的柜子里还有一块客房服务人员落下的抹布。前台接待人员素质不错,称赞早餐时餐厅的工作人员尤其是穿黑色衣服的应该是领班吧,非常体贴热心。
总体,餐厅前台都体现了水准,客房的服务和打扫还有待提高。

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服务管理差

By

October 06, 2017

作为一个最忠实的ihg会员,这是我过去十几年住过的客房服务最差的酒店。用过的浴巾不收拾,用过的茶杯不洗,每天该补充的饮用水也没有补,咖啡厅服务员也不见踪影。足见新开业酒店的管理层的能力有问题,或许这是ihg扩张太快的结果!

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装修的味道

By

October 06, 2017

新酒店确实还是有装修味道。服务还行。国庆节,人也不是非常多。是不是从另一个角度说,认同的人不是很多呢。希望下次来的时候能改进。

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不错的选择

By

October 05, 2017

酒店很新。刚刚开业,基本没有味道。周边设施一般。不过离海岸城不远。早餐还可以。高楼层可以看到太湖。下次还会选择入住。

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床真心大

By

October 04, 2017

房间是我喜欢的装修风格,窗外能看到无锡市政府的全景,床真的特别的大大大大大大大大,小朋友很喜欢泳池,玩得很开心。

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最可怕莫过于淋浴房水漫金山

By

September 24, 2017

淋浴房下水基本没有变化正常速度洗完澡出来 水已经流到了隔壁马桶那里 整个洗手间地面全是水 拖鞋漂浮在水面上 收拾了半天。床是那种硬板床的感觉 对于不喜欢睡硬床的我 简直要了老命了。酒廊还没开,送一份自助晚餐,所以两位的话,嗯,和酒店商量下吧。

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不适合亲子,服务有待提高

By

September 19, 2017

不足:新酒店房间内有装修味;员工培训有待提高。刚入住的时候,房间毛巾架有一层很厚的灰,反映之后很快来处理,但最后还是没把灰擦干净;周末早餐比平时早餐品种少很多,盘子也没洗干净。印象最差的是最后一天的晚上,询问前台第二天能否延迟退房(ihg会员都能享受的服务),前台那位年纪大的男工作人员回答不可以,原话:目前ihg会员规则变更了,金卡会员不能享受延迟退房,白金会员了延迟2小时,至悦会员可以4小时,您的级别不够,所以无法享受。优点:新开业,价格还算便宜;礼仪接待小姐态度挺好;装修设计规格较高,房间也比较大;顶楼泳池户环境挺好,人也不多。

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这才是IHG应该有的水准

By

September 17, 2017

一个好的酒店,除了有一流的硬件设施外,最主要的就是服务。服务不只是微笑,是从心而发的热情,骨子里的礼貌,和一颗为客人服务的心。在我们心里那是亲人般的温暖,才是休息的地方,无锡新开的这个酒店做到了,为她们点赞。下次还会再去。

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