No. 63, Pingshan Nanli, Haicang Avenue, Haicang District
Xiamen, Fujian
361026
Mainland China
Check In: 2PM
Check Out: 12PM
Check-in Age: 16
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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.7
94%
Recommend This Property
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An unforgettable stay in HUALUXE xiamen
ByRyan
April 15, 2025
Overall ，it is an outstanding stay.The wisdom，kindness，warm attitude and professional work ability will be engraved in my mind，making it a impressive experience of my whole vacation.
物超所值，无以伦比
By囧的智慧
April 05, 2025
白露管家服务非常好，看到我们带了孩子出游，主动为我们升级了房间，也安排了孩子配套的洗漱用品和浴袍。
虽然是外岛的酒店，但交通非常方便，打车、坐公交、地铁都很便捷。
Pleasant Weekend Stay
ByTorigus
March 27, 2025
Overall a very pleasant weekend stay at the Hualuxe Xiamen Haicang.
The breakfast spread is decent, I do wish there could be more varieties or rotation of dishes. Taste-wise, I find them to be acceptable.
The room is spacious with a good layout, though it can be a little warm as the air-conditioning remained at 23°C even when it was set at 18°C.
I borrowed an umbrella from the concierge as it was raining at night and I wasn't aware until I reached the lobby. It took quite a while for the concierge to verify my identity as a hotel guest as I was unable to scan the QR code to validate my stay.
nice hotel
ByRita
February 16, 2025
nice hotel and nice staff. Will come back again for 100% sure.
Delicious Breakfast
ByD.Pan
February 15, 2025
Thanks for Lily's hospitality. Perfect stay in Xiamen
Comfortable bed
ByFərman
February 10, 2025
Hello, My name is Fərman, everytghing iş very good. This is excellent . Baku is beautiful city. Hdbdnsndbbdbfn jdjdn. Djdjje jdjdjsjb ejjebdbdjd jdjdjtbt djjdjchv djjdjeiejtb djdj dhhdhe jfjfjsjs jdnb bbc bdbbd
Everything is good
ByTomas
January 26, 2025
Everything is good, i think you need to open new filial arround word , in EU , or in America , i don t know you have or not but your hotel so good
Comfortabel
By
January 17, 2025
Very good experience.Nice view in room and excellent food
Need to be improved
ByJackie
December 23, 2024
Here are my observations:
1) Room problems and unresponsiveness from the manager-on-duty. I was told that I got an upgrade at check-in, but indeed, I preferred to NOT be upgraded. The room number is 817. It sits right on the service platform, where workers can walk on the service platform and with the un-tinted big window, they can see everything in the room. I felt like that my family was in the showcase and people outside can see everything inside our room. There is no privacy at all. And the so-called bridge view was blocked by the big poles from the construction. (see pictures attached) And I must close the curtain during my entire stay. I have talked to the manager on duty when I checked in and saw the room (a young gentlemen), I prefer to be NOT upgraded and going back to my original booked room (mountain view suite, not the bridge view suite). He said that he will go back to talk to his boss, but never get back to me (I stayed for 5 days total, never hear back from him)
2) Lack of enforcement of the smoke-free facility - It is a "smoke free facility" by the sign of the hotel (The sign is right in front of the hotel). But no one seems care about to enforce this rule. There were ton of people smoking right by the door of the hotel lobby and with the winds blowing, strong smoking smells in the hotel lobby. Someone even walks into the lobby with cigars on. The manager on duty saw this but did not stop him. The sofa in the lobby has freshly burns from the cigar (see photos). I stayed on the 8th floor, and someone must be smoking from the room as there is a strong cigar smells in the hallway.
3) The ceramic wares (plates and bowls) are chipping off on the edge and it is very dangerous – See photos. Almost every plate in the executive lounge is chipping off. With the sharp edge, it become very dangerous to the hotel guests.
Overall, poor management, the manager-on-duty does not seem to care about his customer. And to me, he does not qualify for this job at all!
酒廊的陈Lily热心负责
By我是肥猫啊
December 15, 2024
带孩子在酒廊吃饭的时候，小孩不小心磕破了头，血流不止。让酒店帮我叫车送去医院，后来实在太着急，Lily直接开着她自己的车送我们去医院了，并且连续几天热心关注我小孩病情，积极又热情，让我感到了温暖。再次表示感谢
Poor choice
ByTvelt
December 01, 2024
Next time will stay elsewhere. Breakfast poor. Air conditioning broken. Thermostat set to 23/24 degrees inside, can’t sleep at night. Location poor, view at sunset/ night is ok. But can not recommend.
Exceptional Hospitality with Room for Improvement
ByNothappy
November 23, 2024
As an IHG Diamond member, my recent stay at the Xiamen HUALUXE Hotel left me with mixed impressions. The highlights included the warm and thoughtful service by GSM Manager Zhang, who ensured a seamless room upgrade and made me feel genuinely welcome. The hotel boasts stunning sea views, excellent facilities, and a prime location, making it a fantastic choice for both business and leisure travelers.
However, a few details fell short of the high expectations set by the brand. The breakfast experience could use better organization—plates were cleared too quickly, sometimes before I had finished, which felt a bit rushed. Additionally, the strong scent of the cleaning products in the room was overwhelming, to the point of discomfort.
Despite these minor issues, the hotel’s exceptional service and overall quality make it a place I’ll gladly return to. I hope to see these small details addressed in the future to elevate the experience even further.