943 J. Clyde Morris Blvd.
Newport News, VA
23601
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
Mỗi đánh giá và xếp hạng mà chúng tôi nhận được đều được xác minh để đảm bảo rằng chúng tôi chỉ hiển thị thông tin được cung cấp bởi những vị khách đã thực sự lưu trú tại khách sạn.
88%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,4
88%
Giới thiệu Cơ sở này
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Cần rất nhiều bản cập nhật
ByJami
tháng 7 17, 2025
Staff is extremely friendly. However, the hotel is essentially falling apart. From leaking shower, carpet tiles coming up, and smoke detectors missing pieces, it’s not a good look for an IHG property.
Bẩn thỉu
TheoNewport News
tháng 7 15, 2025
Khách sạn này dường như đã lỗi thời và bẩn thỉu. Tuy nhiên, cũng có một mùi khắp nơi các nhân viên rất thân thiện.
Bạn nhận được những gì bạn phải trả
ByGuest Z
tháng 7 14, 2025
For a 2 star hotel it was fine. Cheap, came with a fridge and microwave, and customer service was decent. However the room was damaged, sheets were stained, the water pressure was low and the toilet would randomly continue running throughout the night. The elevator was damaged and other guests would keep the floors wet (i assume going to/ from the pool). Parking was fine but the surrounding area was unkempt as well (a parking light was toppled over by the parking lot nearby). The area isn't the greatest so as far as expectations go, it was fine.
Quê hương xa nhà!
ByCyrena
tháng 7 11, 2025
Staff is amazing. Rooms were clean and breakfast was good!
Great people and customer support
ByErmelinda P
tháng 7 08, 2025
Exemplary customer service especially Tesha, and David
Ở lại nơi khác!
Bởimùa hè22
tháng 6 30, 2025
Only giving one star because the guy (Dwayne) at the front counter was courteous and professional. The condition of the hotel including the room is bad. Part of the ceiling is falling near check in desk. Room sign crooked. Furniture badly rusted and chipped including desk and shower rod. MOLD all over shower which constantly leaked, some of mold painted over. Several cracked tiles. Handsoap dispenser looked too dirty to touch. Stains on carpet. Elevator jammed. Saw dead roach on floor in lobby. Huge fight broke out at BP gas station across the street. Strong smell of cigarettes at 6 am which woke me up. The worst hotel stay in a LONG time. Couldn't wait to leave.
Cần một số TLC
ByCaseybuddah
tháng 6 30, 2025
Hotel staff AMAZING! Hotel itself.....needs some help.
Rooms have nice furniture but full of dust. I think they may do surface cleaning and that's it. The headboards, door knobs light switches need to be cleaned and disinfected. My head board was filthy! I used a hand sanitizer wipe to clean it and that cloth was brown. I could see the filth when the sun shined in. So I wiped everything I touched because of that and each wipe was dirty. The beds were ok. I did the bedbug check and it was all good. The carpet was stained and musty tho. And I don't think they vacuumEd because I saw stuff under the desk. The bathroom wall paper was peeling and the grouting was horrible. The bathroom faucet runs so hard water splashes everywhere probably needs a washer. Shower curtain stains tub shower was good but the water drained super slow. Not a bad hotel, just do some deep cleaning.
khách sạn tuyệt vời
ByNCmomof6
tháng 6 30, 2025
We had a great experience. The hotel staff were amazing! The room was clean and had no issues. The breakfast was delicious with many options. Will definitely choose to stay here again the next time we visit the area.
Bầu không khí yên tĩnh
BởiAbby
tháng 6 29, 2025
My stay at the hotel was comfortable and met expectations. The staff were polite and helpful throughout, and the check-in process was straightforward. The room was clean and offered the essentials needed for a short or extended visit.
The atmosphere was calm, and the bed provided a good night’s sleep. Daily housekeeping kept everything in order
Không có khiếu nại
ByLovely Lady Tee
tháng 6 27, 2025
My stay was great, the room was clean when I got there and the staff was friendly. Everything went smoothly the 3 days I was there, check-in and check-out.
Kỳ nghỉ tốt đẹp
Byjhon sr
tháng 6 19, 2025
At the Holiday Inn Express, and had a great experience. The friendly staff welcomed me and made me feel at home. My room was clean and comfortable, with cozy bedding.
The complimentary breakfast was a highlight, offering a variety of tasty options like pancakes, pastries, yogurt, and fruit. The hotel’s location is convenient, close to shops and restaurants.
Dịch vụ khách hàng tuyệt vời.
ByGADAWG79
tháng 6 18, 2025
Fantastic customer service from the front desk personnel. We came in with no reservations around 5pm with my parents who both use walkers. They gave us 2 rooms side by side with on room being a handicapped room.