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InterContinental Kunming

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Hotel Reviews for InterContinental Kunming
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.8

based on 762 reviews
94%
Recommend This Property

Ratings Breakdown

762reviews

  • 5 Stars
    625
  • 4 Stars
    107
  • 3 Stars
    21
  • 2 Stars
    8
  • 1 Stars
    1

热情服务

By

14 August 2017

服务非常好,所以员工都很热情。对提出的要求都能及时满足。在酒店入住率几乎百分百的情况下,整体服务也不打折扣,非常愉悦的一次入住!

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环境美丽,床铺舒适

By

14 August 2017

club

入住期间,给我第一感觉就是前台人员服务态度很好,由于我们是早班机到,前台接待人员先为我们班级入住,等房间整理好再电话通知我们,行李寄存。到达房间时,整理环境干净整洁。休息时床铺很舒服。

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硬件一流,但对高级会员越来越不重视。

By

14 August 2017

酒店的硬件一流,服务质量也还可以接受,但比前两年还是明显降低。最不能接受的是对高级会员越来越不重视,升级个房间太抠门太死板,居然也不提供行政待遇。要知道别的品牌酒店都是对最高级别会员顶格升级到最好房间,至少也能保证行政待遇的。洲际的管理层是要闹哪样,觉得生意太好了吗?

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非常棒的度假村

By

14 August 2017

platinumelite

非常棒的度假村,到了酒店意外帮我升级到了套房,非一贯的洲际硬件外加极其热情的服务,房间有点绕,第一次如果没有工作人员的帮忙会找不到房间。中餐厅也非常棒,带着个一岁的小宝宝完全不用担心,有专门的儿童餐。

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A cozy stay

By

14 August 2017

I stayed Kunming Intercontinental in July for "escaping" the hot wave, and indeed, the experience was very good.

I checked in at about 3AM, because of the flight delay, the reception still gave me a warm welcome, specially thank for Mr.Toby, he asked a conceige guy to find the room and this is really helpful in such a big hotel.

The lounge served a high quality hot food, and the desert is good as well.

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Great service

By

12 August 2017

club

Enjoyed my stay here. I’m a club member, they had staff walked me to my room.

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床铺宽敞非常舒适,卫生好,服务好!

By

12 August 2017

club

非常喜欢洲际酒店,从设施、服务、卫生等各方面都非常好。只是旗下品牌中心皇冠假日酒店不论从服务、设施、卫生方面都有待提高和改进,同为五星相差甚远。

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服务满意

By

12 August 2017

club

比较满意此次入住体验,大使会员朋友推荐的酒店果然不错,所以也办理了会员手续,希望以后在其他城市洲际酒店的入住体验也依然满意。

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总体感觉不错

By

12 August 2017

club

酒店在滇池附近,环境很好,庭院设计很好,工作人员服务态度很好,早餐品种还行,但座位过于拥挤,人多时很嘈杂,客房打扫时间太早,房间走道隔音不好。

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各方面都是很难忘的体验

By

11 August 2017

club

从服务到硬件设施都很超越期待,特别是长街的出品!之前在其他地方的洲际酒店也有入住,除了这里佛山保利洲际也不错但景致绝对没这么好,整体感觉也没那么好。总之非常感谢。

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地理位置偏远

By

11 August 2017

platinumelite

服务好、性价比比较高、酒店环境好,就是地理位置有点远,尤其晚上进出不方便
酒店接待区区分为会员区与非会员区,不过因为有别于一般的洲际酒店,所以在最初check in时没有注意到

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服务好,干净,清静

By

10 August 2017

club

酒店很新,大堂气派,在房间通过落地窗能看见中心花园
,房间大,干净卫生,每天配有新鲜水果。水龙头设计有新意,水不会乱溅 。酒店有儿童游乐区,游泳池有热水池,是适合亲子游住宿的酒店

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