Revel in award-winning luxury, where every stay is a celebration of excellence and sophistication. Our -Star San Francisco hotel has been recognized with accolades from Forbes Travel Guide, Travel + Leisure, TripAdvisor, and many more industry leaders.
We are honored to make part of the U.S. Travel 25 Best Hotels in San Francisco. A testament to our commitment to excellence!
Every year for their World's Best Awards survey, Travel + Leisure asks its readers to weigh in on recent travel experiences around the globe. The top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more are rated on their facilities, location, service, food, and overall value. With hundreds of thousands of entries from T+L readers and travelers, InterContinental Mark Hopkins San Francisco has been awarded The Best 5 Hotels in San Francisco 2022, and named "among the city's most iconic" hotel destinations.
Established in 2002, Travelers' Choice Best of the Best awards (formerly Certificate of Excellence) are the highest honor TripAdvisor bestows. The only travel industry awards based on millions of reviews and opinions from travelers around the world, these annual awards reflect "the best of the best" for service, quality and customer satisfaction, from hotels and accommodations to destinations, attractions, restaurants and experiences. TripAdvisor uses a proprietary algorithm to determine the Travelers' Choice Best of Best winners. It takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on Tripadvisor over a 12-month period.
InterContinental Mark Hopkins San Francisco has been recognized with the 2021 AAA Inspector's Best of Housekeeping award, granted to hotels throughout the United States, Canada, Mexico and the Caribbean that earn the highest possible cleanliness and condition scores. A hotel's housekeeping and maintenance attributes are among the most important components analyzed during the on-site evaluation conducted by AAA's professionally trained inspectors. While every hotel must meet rigorous standards of cleanliness and condition to qualify for the AAA Diamond Program, hotels awarded the Inspector's Best of Housekeeping designation significantly surpass expectations, as measured during a comprehensive, on-site inspection. All areas must reflect this very high standard as AAA inspectors review for evidence of dirt, dust, pests, equipment, performance, and more.
InterContinental Mark Hopkins San Francisco is proud to announce that it is among the first hotels in the world to become Sharecare Health Security ® VERIFIED with Forbes Travel Guide. The comprehensive facility verfications helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. Hotels are required to verify their health protocls on an ongoing basis to ensure continued compliance with most up-to-date global health standards. "the pandemic has made it clear that hotels and resorts must, first and foremost, assure guests of their safety," said Filip Boyen, CEO of Forbes Travel Guide. "By becoming VERFIED®, InterContinental Mark Hopkins San Francisco has demonstrated its commitment to creating a culture of accountability and following global best practices to heighten health security, certified by a third party."
CHLA incorporated recommendations from the Centers for Disease Control and Prevention, the California Department of Public Health and county health departments, in a 10-page guide for guest and employee cleanliness, workplace cleaning and safety, and healthy guest experiences. The "Clean + Safe" guide was created at the end of April well ahead of our state's reopening to provide time for hotels to implement their programs and ensure employees had the two essential elements needed for a hotel to successfully re-open-guidance for hoteliers and confidence for travelers. For guests, the standards include new arrival procedures, availability of sanitation amenities, physical distancing recommendations and even how to use elevators, among other changes. For employees, the standards include COVID-19 trainings, use of personal protective equipment, handwashing, and safety engaging with guests. caloding.com/clean-safe-certified-members.
Historic Hotels of America is known for its hotels' stunning architecture, colorful gardens, elegant hospitality, and romantic settings, and their amenities are often enhanced with historic, museum-quality art collections. Guests at the InterContinental Mark Hopkins San Francisco — inducted into Historic Hotels of America in 2011 and winner of the 2021 Historic Hotels of America Historic Restaurant of the Year Award — can find this incredible art in the Room of the Dons ballroom. These murals continue to delight the generations of San Franciscans and guests.
Top of the Mark at InterContinental Mark Hopkins. This award is presented to a restaurant that is part of a historic hotel that offers the finest cuisine, historic atmosphere, and exceptional customer service.
This award is presented to hotels that each provide the perfect setting for a romantic proposal.
"Sustainability Champion"
"Best Historic Hotel(201-400 rooms)"
"Best City Center Historic Hotel"
"Historian of the Year (Michael Pace, General Manager)"