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InterContinental Shanghai Ruijin

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Hotel Reviews for InterContinental Shanghai Ruijin
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 946 reviews
87%
Recommend This Property

Ratings Breakdown

946reviews

  • 5 Stars
    600
  • 4 Stars
    226
  • 3 Stars
    67
  • 2 Stars
    21
  • 1 Stars
    32

酒店房间不错,服务也很周到

By

24 June 2017

platinumelite

酒店如住的时候升级了套房,房间很大也很不错,服务也很好。唯一的缺点就是房间靠近马路,比较吵。酒店内部环境也很好。

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毛巾等非常舒服

By

24 June 2017

platinumelite

每次入住时想回家的感觉,床上用品和卫生器具非常舒服干净。
酒店的绿化很美、环境非常幽静。

餐厅服务认真仔细非常满意。

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优雅的环境,暖心的服务

By

23 June 2017

一直喜欢园林式的酒店,加上洲际的品牌,这里是我和先生来上海不二的选择,虽然价格有些小贵,但是还是非常值得的。能给忠实粉丝更多优惠就更加完美了。

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Relaxing trip and a good base to explore

By

21 June 2017

platinumelite

Very clean and welcoming environment in its own green space in the heart of the French Concession.

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位置合适,服务友好

By

20 June 2017

club

酒店紧挨着文化广场,和我此行的目的地完美匹配。虽然之前看过照片,但是在整个城市的中心区有如此景色以及结构的酒店,还是超出了预期。房间环境正常,我待的时间也不久,楼下草坪很舒服,很多人在玩耍以及拍照。其他酒店设施没有使用, 不做评论。

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舒適放鬆 鬧中取靜

By

20 June 2017

club

地點方便 散步一下就到地鐵、田子坊、中山故居
。鬧中取靜,進旅館大門,寬闊的庭園讓心情一下放鬆。
延遲入住應有相應的處置方式。

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By

20 June 2017

club

环境出乎意料好,老上海滩风情。内部装潢也和外环境很和谐。室外大草坪很赞。礼宾服务比较到位。下次还会考虑入住。

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没有想象中好

By

19 June 2017

酒店主要优点是位置与环境,能够在上海闹市区有这样一个花园式的酒店实属不易。
但对应的缺点也很明显:
1、交通有些不便,离地铁站稍远,打车也比较困难。
2、房间面积很小,恐怕连很多假日酒店都不如。
除此之外,与酒店的价格相比,服务人员只能说中规中矩,礼貌但不热情。

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闹中取静

By

16 June 2017

club

繁华都市中的花园酒店,地理位置优越,中歺好吃,早餐丰富。

7⃣️分钟到淮海中路,走路到田子坊。唯一不足是客房部人员太差。

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一次不同的体验

By

16 June 2017

瑞金宾馆整体服务在州际集团我所住过的酒店内算很一般的!前台服务和客房服务有提高!

但前台的副经理吴小姐,前厅副经理jordan,早餐厅的季经理和其团队的表现不错!

但这次总的体验不是太好,希望能积极改进!

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整體感覺很好

By

16 June 2017

platinumelite

酒店整體感覺很好,需要提高的是服務意識,包括客房外圍服務設施的清理,服務人員需要提高主動服務意識。洗手間衛生紙質量太差,需要聯絡供應部門給予解決。

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美好的夜晚,闹钟取静,可惜服务人员一般

By

15 June 2017

坐落在闹市区却有少有的宁静,睡了一晚好觉。
可是预定当日被告知房间已满,临时要调换房间,让人有些许不爽,前台甚至建议能否在大床房内加床...
前台服务人员一直在用上海话聊天,对客人态度散漫,不像五星酒店该有的样子。
第二天一早加的早餐餐饮部的同事也不知道,我亲自去前台确认后才允许进餐,在我在朋友面前有点没面子。
另,能否提供泡沫的枕头?羽毛枕头太软,并不适合所有人。

总体感觉还可以的,希望下次看到不一样的前台。

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