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InterContinental Suzhou

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Hotel Reviews for InterContinental Suzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 1163 reviews
93%
Recommend This Property

Ratings Breakdown

1163reviews

  • 5 Stars
    852
  • 4 Stars
    247
  • 3 Stars
    35
  • 2 Stars
    16
  • 1 Stars
    13

服務一流,對待客人親切,可以看出是有良好的教育訓練

By

27 May 2017

在 Tony 的團隊下每次都可以住的\舒適,在 Emily Zhao 的鞋住下都可以提前的到優質的預定. 不論在行政酒廊的服務上自 Tony 以下 , Vivienne , May , Harper , Nicole Jennifer 等下到一樓的 Andy , Henry , Vincent 跟 打掃阿姨 韓俠都給我每次有回家的感覺. 我一定會持續 support 洲際蘇州跟其他地區的 洲際酒店. 華南的 GMLT 會議也選擇了洲際酒店開會. 雖然有點插曲? 但整體還是好的.

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入住愉快

By

26 May 2017

苏州洲际酒店的地理位置绝对属于最好的,除了交通便利外,就是能近距离的看到金鸡湖的美景了。尽管酒店是2010年开业的,但是很多好的的硬件设施已经配备的非常齐全了,就算新开业的那些五星酒店都没这么全面的。酒店的服务还是很棒的,每个经过你身边的工作人员都会主动与你问好,第一次看到酒店的机器人很新鲜,客人需要什么由机器人上门服务,它自己坐电梯,如果电梯里有客人的话它不会进去,很有意思。入住湖景房的好处就是一觉醒来拉开窗帘就能看到美美的金鸡湖,“大裤衩”和即将开业的w酒店,视野开阔,心情也会大好。

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金鸡湖旁,环境优美,服务贴心

By

25 May 2017

金鸡湖旁,环境优美,服务贴心。从预先联系,接到,引导,客户送餐,礼品赠送,小细节做得不错。唯一需要提高的是驾车前往,在车辆停泊上需要更多关注。

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优质的服务

By

25 May 2017

club

洲际的品牌质量还是很有保障的,在提供各项服务的同时也很能周全的照顾到客人以及会员的权益。只是希望洲际酒店作为高端品牌能够在当地特色的服务上有更多的诠释,特别是在苏州这样一座历史韵味这么丰厚的城市。

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酒店厚道,入住愉快

By

23 May 2017

作为一个普通s,居然连升两级,至尊湖景房,而且还可以享用minibar2瓶饮料,挺知足了(。ò ∀ ó。)而且要茶叶包的时候居然是小机器人送过来,真的是非常有意思。

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完美驿站

By

22 May 2017

每次都是住洲际集团的酒店,当之无愧的全球最大酒店集团,硬件和软件设施配套齐全,让客人没有任何不舒服的地方。

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服務一流

By

22 May 2017

platinumelite

很好的環境湖景優美,碼頭及林蔭步道很適合早晚散步,景點距離適當離展覽場步行可達能提供出差及旅遊住宿良好的選擇

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床舒服

By

22 May 2017

总体不错,景色很好,只是卫生间马桶那间有点味道,而且貌似靠墙有点污物,不清楚是什么,希望下次加强厕所间的卫生情况

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Professional and Friendly Staff - Excellent Service

By

19 May 2017

platinumelite

Front desk service is excellent. Breakfast variety is amazing. Chefs are friendly and take time to understand the needs

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酒店室外

By

19 May 2017

club

酒店大堂吧的室外建议增加一些座位,特别是晚上,没有灯光,不太符合这个季节人们对室外生活的需求,此处可以改进一下

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洲际酒店住宿的意见与建议

By

19 May 2017

club

我在美国旅游时入住纽约的洲际酒店,但是真心不怎么样呀,除了交通便利。所以这次入住金鸡湖的洲际时并没有期望太高。但是当我踏入酒店门开始,我就知道这个洲际绝对要比纽约的那个个好上千百倍。环境,服务,干净程度都必须表扬。

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Stay in Hotel

By

19 May 2017

club

Excellent experience. Clean rooms, good restaurant. Good beds... overall very good!

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