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    Candlewood Suites Waterloo- Cedar Falls

    Welcome to the Candlewood Suites Waterloo - Cedar Falls. Our hotel is located within walking distance of area attractions and is just seven miles from the Waterloo Regional Airport (ALO). Our Waterloo Hotel is Convenient to Area Attractions.If you're without a car during your stay in Waterloo, you can enjoy the convenience of having several attractions within walking distance of our Waterloo hotel, including the Crossroads Mall, the Isle of Capri Casino and the Lost Island Water & Theme Park. Other attractions less than 10 miles from our Waterloo, Iowa hotel include the Grout Museum District, the National Cattle Congress, the Phelps Youth Pavilion and the stadiums for the Waterloo Blackhawks and the Waterloo Bucks.In addition to our close proximity to area attractions, business guests also appreciate our Waterloo, IA hotel's location near local businesses. Businesses within a few miles of our accommodations include John Deere, Tyson, Allen Hospital and Sartori Hospital.With a variety of comfortable rooms and amenities, you'll feel like you never left home during your extended stay in Waterloo, Iowa. Our hotel offers amenities to help you keep up your daily routine, including a 24-hour business center, fitness center and an indoor pool. Other amenities include free guest laundry facilities, a convenience store and free, high-speed Internet access. You can get comfortable, when you stay at our extended stay hotel in Waterloo, IA.
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    Quick Info

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Waterloo- Cedar Falls
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    80%
    Recommend This Property

    Overall Experience

    4.1

    based on 76 reviews
    80%
    Recommend This Property

    Ratings Breakdown

    76reviews

    • 5 Stars
      47
    • 4 Stars
      12
    • 3 Stars
      3
    • 2 Stars
      5
    • 1 Stars
      9

    Room was fair

    By

    March 21, 2015

    club

    My overall view of my stay is fair. The cupboard in the lobby to get snacks was very poorly stocked. No water for purchase and snacks not a lot of variety. The coffee pot in our room was disgusting. It had black dry pieces of something in the place where you put the water to make coffee. The ice machine in our refrigerator didn't work and the hotel receptionist didn't have a container to put ice in from the snack area she used a plastic bag. I won't stay at this hotel again not for what they charge to stay there. No a good experience!!!!

    Posted byHotelStaff
    March 24, 2015
    Dear londonlover56, Thanks for your valuable feedback about your stay at our hotel as this will give us an opportunity to overview and correct things. Please accept our sincere apologies.
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    Great Support

    By

    March 16, 2015

    I was forced to stay in town due to my wallet and passport being stolen. Thankfully my wife had a credit card to make the reservation. The next day we were going to check out and go home since the police had found nothing when a phone call came in and someone had found my passport!
    The front desk was so helpful letting us check out much later than planned and we returned home knowing that they were our partners.
    Thanks!

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    Great Service

    By

    March 08, 2015

    platinumelite

    Staff is very professional, really enjoyed a good night sleep. Units are very clean and updated!!

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    Disgusted

    By

    February 17, 2015

    club

    I am very upset with several things:
    1. Freezing cold draft from window and window casing.
    2. Remote control did not work, replaced with different remote and it still did not work.
    3. In order to get the jets turned on in the hot tub, you must go to the front desk and ask for them to be turned on. This is very inconvenient when you are already in the hot tub. So I had to get out, go to the front desk and ask for the jets to be turned on.
    4. Refrigerator/freezer made very loud and clunking noises in the middle of the night.
    5. I could hear the guests next to us going to the bathroom, showering and flushing.
    6. Pet deposit is non-refundable so really it should be considered a fee/charge and it should be based on the size/type of pet. $75.00 is an outrageous charge.
    7. There is no breakfast service or restaurant for the convenience of guest.
    8. The pool was freezing cold.
    9. The staff simply did not care.
    10. Uncomfortable beds.
    I will not recommend this place nor ever stay at one again.

    Posted byHotelStaff
    February 19, 2015
    Dear Kalfit01, We're so sorry to hear your stay with us was less than satisfactory. Thank you for taking the time to share your experience! We do, very much, appreciate our IHG Rewards Club Members. I wanted to respond to your concerns. Please know that we have addressed the maintenance concerns you've mentioned. We want our guests to be as comfortable as possible, and hope to have you back very soon, so we can have the opportunity to do a better job. Thanks again, and have a great day!
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