Visited the resort after spending a few nights at another resort in Bali. The intercon came highly recommended, with emphasis on the club experience.
In simple words, it exceeded all my
expectations. The family felt extremely pampered and well taken care of, and so welcome ... It was just amazing.
The people were the shining star in this experience. Every staff member we came across was so warm and welcoming it was just beautiful to be on the receiving side.
The resort is in jimbaran bay, a great location. The sunsets were lovely, and so was the beach, far better than kuta/ legian. In the resort, the multiple pools and the many fountain/ spray locations for kids were just brilliant and lots of delightful fun. The club experience comes in here with unlimited non alcoholic drinks throughout the day coming to the rescue. The other great part was the kids club, which wasn't just about some soft seats and movies. These people had a full day calendar for kids, including stiff like kite making, puppet making, Balinese craft etc. Every day was a different schedule. This was the first time our daughter didnt want to join us but wanted to stay in the activities area. Showed how well they took care. And the 430 to 730 pm slots allowed us to just chill with select alcoholic drinks available with canapes making it a complete experience indeed. For the 3 days we were there not one day did we feel like getting out of the resort, it was that good. Strolling in the landscaped gardens, on the beach and playing in the water was great.
For food, eating in was an option, but evenings are perfectly spent at jimbaran bay beach front grilled seafood restaurants... Which is what we did... Food was cheap but oozing with some amazing flavors.
We had a problem with our room, which is normal in any hotel, and the way the staff handled it, with politeness, promptness, and cordiality is commendable - simply the best I have ever seen in any part of the world I have been to, which now ranges across 50 cities globally!
Only caveat is to be careful to not go with the recommendations for shopping that are provided by the drivers , but that is not a hotel issue, this is something I believe is prevalent across Bali.
We will heavily recommend to go with the club rooms, or the jimbaran suite, or go lavish and take one of the ocean facing suites... The sound of waves throughout the night is a sensory reward indeed.
In short we will go back to this resort which will be there reason to go back to Bali, and not the other way round... This says a lot about the experience . [Less]