Staff were excellent and without fault.
Overall hotel was nice and comfortable.
My only complaint, is room chairs when moved on floor are very noisy, so could hear every movement in other rooms.[More] suggest some felt pads to be stuck to chairs legs[Less]
Super clean hotel and friendly staff
The HI Bali Benoa was very clean and nice; the staff were all very friendly and made it easy to ask questions and feel comfortable at the hotel. My room was spacious and had a great desk area to work[More] at, as I was in the area for a conference/business. The fitness center was also very nice and it is great that there is a walkway along the beach that leads to Nusa Dua to the South and other areas to the North. It's a great hotel to watch the sunrise![Less]
A great stay
We needed a relaxing few days for the family and this resort delivered. Everything was of a very good standard and very friendly and helpful staff.[Less]
Awesome 5 days of fun
staying in Holiday Inn for the first time, was filled with trepidation and expectation (have stayed in other chains earlier) but am more than glad to say that the hotel exceeded my expectations.[More] Whether be it the room charges, room size, bed size, in room facilities, the pool, breakfast ...the list goes on and Holiday Inn exceeded expectations in all. One suggestion of improvement would be to make variations in the breakfast menu. after the 4th day...it becomes monotonous.[Less]
Nice to be back!!
It always a pleasure to be back home.. All staff are welcoming and extremely helpful. Massive thanks to Aries the AFOM who helped me a lot!![Less]
Another fabulous stay at Baruna Bali
Had another fabulous stay at the Holiday Inn Resort Baruna Bali. The resort is beautiful with a thoroughly relaxing pool area. Meals in both the main restaurant and Envy were delicious (the best[More] sweet and sour chicken I have tasted in a very long time). Staff were always cheerful, helpful and friendly.[Less]
We loved our time at this hotel. The staff were very attentive and looked after us no matter what we requested.
The club services were excellent being able to have water and soft drink available[More] anywhere was amazing. The ability to have cocktails during 4.30pm to 7.30pm away from the club was something we had not expected and allowed us to experience all parts of the hotel.
We had an issue with bugs in the room which was not great and have past this onto the management. Also my wife ended up with Ants on her from one of the chairs in the club we again past this feedback to the management of the hotel.
We do feel that these issues should not have happened in a hotel of this quality.
Overall fantastic place to stay.[Less]
Loved the property, very friendly staff and great service by all at the hotel. Bella Cucina and Sunset Grill were my favorite restaurants inside the hotel. I had a great stay and I'm looking forward[More] to come again sometime soon.[Less]
Excellent resort great staff
The Bali resort is an excellent place with friendly staff and wonderful surrounding.[Less]