Staff were excellent and without fault.
Overall hotel was nice and comfortable.
My only complaint, is room chairs when moved on floor are very noisy, so could hear every movement in other rooms.[More] suggest some felt pads to be stuck to chairs legs[Less]
Super clean hotel and friendly staff
The HI Bali Benoa was very clean and nice; the staff were all very friendly and made it easy to ask questions and feel comfortable at the hotel. My room was spacious and had a great desk area to work[More] at, as I was in the area for a conference/business. The fitness center was also very nice and it is great that there is a walkway along the beach that leads to Nusa Dua to the South and other areas to the North. It's a great hotel to watch the sunrise![Less]
A great stay
We needed a relaxing few days for the family and this resort delivered. Everything was of a very good standard and very friendly and helpful staff.[Less]
The stay at Holiday Inn Express Bali Raya Kutta was one of the most comforting and relaxing time ,my wife and I spend in the last few years , The staff beginning from the general manager down were[More] friendly and helpful. we enjoyed[Less]
An excellent hotel for a base in Bali. Accommodation has all the expectations, including room safe and fridge. Hotel security is top class given the world wide situation.The presentation of the Hotel[More] is excellent, and balcony views are in keeping with all other hotels similarly situated. Next visit in 6 months time.[Less]
Great service but some noise
This hotel was just for the day before we moved to the big resort community Nusadua. Perfect hotel for the day arrived in Bali very late night.
Everything was better than expected except noise from[More] outside in the morning.[Less]
One of the best resorts in Bali, which itself is a complete entity in terms of every luxuries. In my experience, it perhaps one of the best in the world. The beach and its large expance with[More] landscaping details is worthseeing. Rooms are large and extremely comfortable with unmatched features. Foods are excellent. And the best part is that the extent of the property is so vast and landscaped and maintained with every amenities/facilities and on top of it, the warm hospitality everywhere, shall make you feel to go nowhere any more. Must say the best experience in life[Less]
We loved our time at this hotel. The staff were very attentive and looked after us no matter what we requested.
The club services were excellent being able to have water and soft drink available[More] anywhere was amazing. The ability to have cocktails during 4.30pm to 7.30pm away from the club was something we had not expected and allowed us to experience all parts of the hotel.
We had an issue with bugs in the room which was not great and have past this onto the management. Also my wife ended up with Ants on her from one of the chairs in the club we again past this feedback to the management of the hotel.
We do feel that these issues should not have happened in a hotel of this quality.
Overall fantastic place to stay.[Less]
Loved the property, very friendly staff and great service by all at the hotel. Bella Cucina and Sunset Grill were my favorite restaurants inside the hotel. I had a great stay and I'm looking forward[More] to come again sometime soon.[Less]