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InterContinental Bali Resort

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Hotel Reviews for InterContinental Bali Resort
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 1276 reviews
96%
Recommend This Property

Ratings Breakdown

1276reviews

  • 5 Stars
    962
  • 4 Stars
    238
  • 3 Stars
    46
  • 2 Stars
    20
  • 1 Stars
    10

A memorable experience crafted

By

20 February 2017

club

Celebrated my parents 25th anniversary at this resort. We had 5 rooms as we were 13 persons in total. This resort is one of the old resorts in bali but very well maintained and managed. There are plenty options for dining amd entertainment in the property itself.
I stayed in the suite room . Its a duplex with more space compared to their other rooms , however nothing unique about it.
The main reason i would gove this resort a 5/5 is their staff , i have never come across such helpful and friendly staff - right from the check in , food and beverage , spa , guest relations everyone we spoke to gave us top notch service.
I would like,e to mention here Ms Ratna and Mr Aldi who helped me organize a perfect and memorable day for my parents 25th anniversary.

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Relaxing stay at Intercontinental Jimbaran Bay Bali

By

20 February 2017

If you are looking for a quiet, relaxing holiday look no further than the Intercontinental Jimbaran Bay. The resort is located on the white sandy beach at Jimbaran Bay. Views of the sea from the many swimming pools on offer. Magnificent gardens, a number of dining choices and only a 20 minute drive from the airport. We are Intercontinental Club members and we loved the level of service and inclusions provided as members. Rooms were very comfortable. The beds were excellent with quality sheeting and a pillow menu. Can highly recommend this hotel.

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De la tranquilité pure

By

19 February 2017

Deuxième séjour dans ce magnifique resort, après plus de 15 années. Le cadre est resté le même, cependant tout est moderne et superbe. Le personnel est simplement au "top" et le service parfait. Retour programmé sous quelques mois!

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不错的体验

By

17 February 2017

club

升级了房型,服务好。空间设计不错,床品舒适度高,干净。稍微有点缺陷的是灯开关设计有点老旧。整体是非常满意的。

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ナニーサービスが素晴らしかった

By

16 February 2017

club

ナニーさんが素敵な方で、子供を安心して預けることができました。敷地も広く、子供が思い切り走り回れて楽しそうでした!

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beautiful landscape and great service

By

15 February 2017

club

In addition to beautiful landscape and great service, food is wonderful whether breakfast or diner at the pool side or on the beach.

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服务和位置

By

13 February 2017

服务较好,位置合适,入住当晚给与免费升级,比较贴心,酒店餐饮质量和环境较好,唯一不足是夜间烧烤经营时间较短。

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服务不错,但退押金速度超慢

By

12 February 2017

遇到任何问题,酒店都非常好的态度帮忙协调解决。但是押金的退还速度太慢了,2月1日退的房,今天2月12日了,押金还没退到卡上呢!

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巴厘岛洲际

By

12 February 2017

巴厘岛洲际就像一个大花园,虽然设施不算很新,但服务好,特别是前台的客房经理,是位女士,原谅我忘了她的名字,在我入住期间给了我们很多帮助,帮我们更换了房间,找到手机,服务真的很好。唯一遗憾的是我们去的时候是雨季,居然一次都没看到落日。

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Great place

By

12 February 2017

club

Great place, great team. Excellent. Attention, services, location, quality...

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Good bones but renovation overdue!

By

11 February 2017

club

The grand old dame of Jimbaran Bay is at least a decade, if not two, overdue for renovation.

I understand one wing has just started renovations but it's all rather late.


Beautiful grounds but the rooms desperately need updating - the mattress was old and saggy, the credenza door felt like it was about to fall off in my hand, the minibar fridge looked like the same one that was installed when the resort opened and the bathrooms are really really showing their age.

Pools are nice but there's no adults only pool.

Staff were very good as expected of an Intercon property but lacked product knowledge and finess - some more training would help to lift them to 'consistently excellent'.

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床铺舒适

By

10 February 2017

酒店设施比较陈旧,房间内插座太少,非常不方便。既然是洲际大使会员,房升级的同时应尽量保障更好的房间位置,提供更好的风景。其它服务品质依旧达到标准。

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