Rated 4.4 out of 5 by 174
Rated 5.0 out of 5.0 by Auroragoddess Great for kids!
While I throughly enjoyed staying in this hotel, I found that the restaurant was lacking. I expected being such a kid friendly place, the service would be faster as young kids do not generally sit still for long periods of time in a restaurant. Also, half of the meals that were ordered were delivered incorrectly, with the most blantant error in a chicken dish that had shrimp dotted through it. Thankfully, I am not allergic to shellfish.
Overall, I would recommend this hotel again, but I hope that the restaurant does some work towards better customer service.
July 20, 2014
Rated 5.0 out of 5.0 by TravelerGirl2013 Another Stay
I stay at this hotel every chance I get. Not only is it in a great location in the city but there is no better customer service than at this hotel. I believe this is my 6th year staying at this facility and I love the people!!!
July 17, 2014
Rated 5.0 out of 5.0 by sadie6758 alwas pretty happy
I stay at the airport west quite often.........the staff there is great, and if I have a problem they alwas try their best to fix it. the rooms are so comfortable, and the beds are great, just wish the rooms had a microwave. the staff are sooooo pleasant.........my hats off to them........they are just great...........sadie
July 15, 2014