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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.9

based on 1425 reviews
74%
Recommend This Property

Ratings Breakdown

1425reviews

  • 5 Stars
    695
  • 4 Stars
    314
  • 3 Stars
    162
  • 2 Stars
    126
  • 1 Stars
    128

Great service

By

May 21, 2023

Helpful staff with whatever you need in getting transportation to and from the hotel. Room was nice and clean. Bed was very comfortable. Definitely would recommend a stay!!

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outdated hotel

By

May 16, 2023

Room was outdated with small TV and broken Furniture. Microwave did not work. Staff was however wonderful, Easy to work with.

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This place needs a renovation

By

May 06, 2023

So you now want me to write at least 50 letters review - please read (to mgt) the previous pages I documented.

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Comfort incarnate

By

April 28, 2023

So my girlfriend and I decided to visit some family and we found this hotel, honestly fell in love with it almost immediately and fully plan on coming back every time we are in town! Can't wait to come back!

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Just the best

By

April 04, 2023

This was one of the best stays we ever had. From the person who helped us at check in to the room itself. Just hands down the best. The bed was so comfy we got a upgraded suite it was so clean and quiet.

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Great staff and flexibility for room stay

By

March 26, 2023

Our flight was changed, and after we had already checked out of the hotel, we found ourselves with extra time on our hands until the flight left. Candlewood let us check back in and get extra sleep while we waited for our flight to leave. They recommended places for lunch, contacted the shuttles timely, and overall made our rocky start a lot easier!

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The Studio + King bed is a remarkable room to rent

By

March 05, 2023

Loved the fully furnished studio room. Very clean room facilities, bathroom is fully stocked with locked in, dispensible Dove and hair/body wash products. The price made it an exceptional value.

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Pleasant stay

By

March 04, 2023

This Candlewood was clean and well appointed. Service was prompt and friendly. Even with a higher amount of patrons with power outages and line workers at the facility. Will stay again.

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clean up hotel

By

February 24, 2023

i stay at alot of IHG hotels and this one was the worst. Trash cans out side over flowing. Door to parking lot was broken.
had to clean off the crumbs on the counter from the last stay. Just wasnt what i expected

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Bed Comfort

By

February 22, 2023

Other than my mattress on the bed being worn out my over all stay is wonderful every need I have is met great home away from home thankful for every person that plays apart in my stay

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Another good week!

By

February 17, 2023

Thank you everyone at Candlewood Suites Grand Rapids Airport!
- Another good week at your Hotel, with the usual friendly service and a room which is home.
E

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Excellent Value! Nice Hotel

By

February 13, 2023

The Candlewood Suites Grand Rapids, MI Airport is an excellently staffed hotel. I've practically lived in hotels for the past 20 years because of my job and now because I'm battling cancer. It's people who make a hotel special. Bethani, Vernice and Stephanie all exemplified excellence and genuine caring for their guests. These ladies are all wonderful. When there is a problem, they fix it. Guests truly matter to them. This attitude is so much better than the robotic responses you get at other extended stay hotels. I've been at this hotel for several months and I've watched it improve tremendously in that time. I will recommend this hotel to everyone I know. Thanks again Ladies!!

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