How to Combine, Merge, or Transfer IHG One Rewards Points

You cannot pool or combine points directly from two separate IHG One Rewards accounts into a single balance. Instead, you have two options depending on your situation: transferring points to another member's account, or merging accounts that were accidentally created in duplicate under the same name.

You can transfer your IHG One Rewards points to any other IHG One Rewards member. This is a straightforward way to help a family member or friend reach a Reward Night faster, or to consolidate your own points into a single account.

• How to transfer: Visit the Buy, Gift, or Transfer Points page and select the transfer option.
• Fees: A fee applies for transferring points.¹ The exact cost is displayed at the time of the transaction, before you confirm the transfer.
• Limits: You can transfer up to 150,000 points and receive up to 150,000 points per calendar year.²

Point transfers can help family members or friends combine balances ahead of an upcoming Reward Night. Processing times may vary, so allow a few days before your travel date if you're relying on a transfer to complete a booking. Review any applicable fees before completing the transaction, since transfer fees are not refundable.³

If you have accidentally created more than one IHG One Rewards account under the same name, you can request to have them merged into a single account.

To request a merge, contact IHG Customer Care with the following information for each account:

• Member number(s)

• Email address(es)

• Mailing address(es)

Important: Accounts can only be merged if they are registered in the same name. IHG cannot merge accounts belonging to two different people, even if those people share a household, a company, or a family relationship.⁴

While you cannot directly pool points from two different accounts to pay for one Reward Night, you can transfer points from one account into another beforehand to consolidate the balance you need. Complete the transfer first, confirm the points have posted to the receiving account, then book the Reward Night from that account.

For questions about a specific transfer or merge request, contact IHG Customer Care. For general questions about earning, redeeming, or maintaining your points balance, see the IHG Customer Care FAQ or the full IHG One Rewards Membership Terms and Conditions.