How to Redeem IHG One Rewards Points for a Reward Night
To redeem IHG One Rewards points, sign in, search your destination and dates, select the Reward Nights rate preference, choose an eligible hotel and room, and confirm the booking with points or Points & Cash when available.
Step-by-Step Booking Guide
Step 1: Sign In to Your Account
Start by signing in to your IHG One Rewards account. Signing in before you search ensures your points balance and any elite benefits are applied correctly to the booking.
Step 2: Search with the "Reward Nights" Rate
Go to IHG.com and enter your destination and travel dates. In the "Rate Preference" dropdown menu, select "Reward Nights." This filters your search to show only the points cost for available hotels, rather than cash rates.
Step 3: Select Your Hotel and Room
The search results will display a list of hotels along with the points required per night. Click "Select Hotel" on the property you want to view available room types for that stay, then choose the room that best fits your needs.
Step 4: Choose Your Payment Option: Points or Points & Cash
On the rate selection page, you'll see the full points cost for the room. In many cases, you'll also see a Points & Cash option.1 This lets you pay with a combination of points and cash, giving you the flexibility to book a Reward Night even if you're short on the full points balance. Use the slider on that screen to select the combination that works for you.
Step 5: Confirm Your Booking
Proceed to the final confirmation page and review your stay details, the total points to be redeemed, and the cancellation policy. When everything looks correct, click "Book Reservation" to complete the process. Your points will be deducted from your account, and you'll receive a confirmation email shortly after.
After booking, your confirmation email will contain the reservation details, cancellation policy, and any hotel-specific information. Keep this email for reference in case you need to modify or cancel your reservation later.
Important Notes on Taxes, Fees, and Cancellation
Taxes and fees: At most properties worldwide, your points cover the cost of the room and its associated taxes. However, some local taxes or resort and amenity fees may still apply and must be paid directly to the hotel.2 Always check the rate details shown during booking before confirming your reservation.
Cancellation: If you cancel your Reward Night reservation within the hotel's cancellation window, your points will be redeposited into your account.3
Where to Get Help
For questions about a specific Reward Night booking, contact IHG Customer Care. For questions about your points balance or redemption eligibility, see the IHG Customer Care FAQ or the full IHG One Rewards Membership Terms and Conditions.
1. Points & Cash availability, pricing, and the ratio of points to cash required vary by hotel and by date, and are displayed during booking.
2. Resort fees, amenity fees, and certain local taxes vary by hotel and by jurisdiction and are not always included in a points redemption. It is the guest's responsibility to review the rate details for a specific stay before booking.
3. Cancellation windows and policies vary by hotel and by rate. All Reward Night bookings are subject to the IHG One Rewards Membership Terms and Conditions and hotel availability.