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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 383 reviews
94%
Recommend This Property

Ratings Breakdown

383reviews

  • 5 Stars
    276
  • 4 Stars
    84
  • 3 Stars
    14
  • 2 Stars
    6
  • 1 Stars
    3

Super Resort Hotel!

By

August 01, 2019

We enjoyed our stay in the hotel very much.
The staff was very welcoming.
The facilities and activities are very good and entertaining.

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Excellent Hotel

By

July 11, 2019

platinumelite

Excellent Hotel, great facility, excellent breakfast, friendly staff. Received management's call before arrival notice that room is ready and being upgraded because my membership status. Front desk Manager is very friendly, professional, knowledgeable and willing to help. The breakfast restaurant is excellent with a lot of food selections. Food is excellent, tasty with many local cuisine. The restaurant staff are very friendly
and professional. Overall was an excellent stay.

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環境優美,適合短期渡假

By

July 04, 2019

club

從杭州開車前來,距離短,空氣佳,環境優美,很適合短假期身心放鬆的小旅行

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外面的摩托艇太吵

By

June 21, 2019

platinumelite

大堂外面的保安态度恶劣,离开的时候实在是不愉快!没有见过这样对待客人的;晚餐自助来了一大批团客人山人海,服务完全跟不上,外套忘在座位上没有任何提示和主动送还,等到第二天自己去餐厅才找到。(你们知道房间号的,签单上有)外面的摩托艇噪音太大,酒店为了赚钱不管不顾。阳台比较脏

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Alles Tiptop

By

June 16, 2019

club

Eine Überraschung in China, es gab nichts was zu beanstanden war, alles super gut besonders das Frühstück was keine Wünsche offen lies.

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非常棒的度假酒店

By

March 05, 2019

酒店地处千岛湖附近,邮轮的造型非常美观。服务贴心,一次非常棒的亲子度假之旅。强烈推荐~~~

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Gutes Hotel

By

March 03, 2019

club

Zimmer top, Sauberkeit top, Frühstück sehr große Auswahl leider Mitarbeiter können kein Englisch.

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Beautifull, but not 5 stars

By

February 24, 2019

club

Really beautifull place. I am grateful to our Manager for solving the problems. Also, thank you very much for congratulating our daughter with her birthday. It was so cut. Btw should improve cleaning quality of public places and improve quality of western restaurant. If you don't like or can't eat chinese food it will be problem for you. There is not even one restaurant outside the hotel. For sure it's not 5 stars hotel as compare to another Crowne Plaza hotels where I stayed before.

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景色秀丽,度假胜地

By

February 20, 2019

platinumelite

位于千岛湖电厂后山,距离市区较远,周边无商业,吃住行需在酒店内解决。大堂气派,湖景房景色很好,房间宽敞,设施齐全。中餐厅散客区位置较少,就餐需等候排队。因为入住期间下雨,所以没到周边游览,酒店内有亲子游乐设施,还有游船。SPA体验不错。是个放松休息的好去处。适合自驾。

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环境不错

By

February 18, 2019

酒店环境十分不错,很清静的一个地方。唯一不爽的是周围别墅全是空空的,外出不方便。只能泡酒店。

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房間舒服,服務友善。

By

January 10, 2019

club

房間宽敞舒服,阳台大浴缸也大可边泡澡边欣賞湖景,
酒店有兒童遊乐設施,适合親子遊。

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内外俱优的度假村

By

December 01, 2018

platinumelite

外部环境优美,比邻千岛湖,入夜安静,酒店干净,整洁,服务人员训练有素,态度友好热情,房间内设施齐全。适合度假修养。

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