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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1142 reviews
91%
Recommend This Property

Ratings Breakdown

1142reviews

  • 5 Stars
    799
  • 4 Stars
    270
  • 3 Stars
    50
  • 2 Stars
    13
  • 1 Stars
    10

房间、床铺舒适

By

October 23, 2017

性价比高,房间、床铺舒适不、环境清洁、服务周到、设施齐全、环境安静、周边配套齐全、管理周到、安全、性价比高,房间、床铺舒适不、环境清洁、服务周到、设施齐全、环境安静、周边配套齐全、管理周到、安全、

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服务一流,品牌价值高

By

October 22, 2017

club

服务一流,前台服务人员非常热情,亲和力强。非常满意
房间外观是现代质感的建筑,简洁典雅,造型刚中有柔。房间内厅和卧室都比较宽敞的阳台,卧室的窗外是酒店楼顶,可以看到是光伏发电,体现了酒店的社会责任,值得推荐。

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床铺舒适

By

October 22, 2017

入住时 等候check-in 速度很快
客房内打扫乾净
床铺很舒适
在游泳池时温度很舒服
旁边的热水池是很适合发呆的地方

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前台服务很好

By

October 21, 2017

club

酒店唯一硬伤是非常临近火车道,低区可能会比较吵,虽然火车并不是很频繁。其他方面体现出了5星级酒店应该有的水准。早餐有专人导引和问候。入住期间要了一次充电线,也很快的送来了,总体来说酒店管理比较到位。

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几点建议

By

October 20, 2017

1 客房的灯光设计有些偏暗。我的眼神儿不好,看东西就很费劲儿
2 枕头的舒适度不是太合适。尤其是现代人大部分人都有劲椎病,睡觉时,如果颈部得不到充分的支撑,很容易引起头晕,头痛。酒店可以考虑准备一些记忆枕或波浪枕。睡眠质量好了,心情也就好了。
3 西餐厅的菜品花样太少,早餐品种单调有待改善。早餐服务人员的服务技能有待提高。比如:带位员将客人带入坐后,应该询问是否需要茶或咖啡。但我入住的几次都没有这样的服务意识。还有上一桌客人用完早餐后,桌上的餐垫应该立刻清洁,以备下一桌的客人用。但我却看到带污渍的餐垫放在桌上,服务员并没有清理。另外,西餐厅即使早餐是否也应该在餐桌上备有刀叉? 我是从来没看见有刀叉摆放在早餐桌上。

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服务周到,宾至如归

By

October 19, 2017

platinumelite

前台以及行政酒廊的服务一如既往令人满意,唯一的问题是当晚入住房间隔壁的客人非常喧闹,第二天在退房的时候与前台沟通了此事也得到酒店的及时回复,对此我很满意,总体感觉很好

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服务亲切,房间舒适,餐饮丰富

By

October 19, 2017

合肥皇冠假日酒店是我必住酒店。地点合适方便,酒店房间面积够大,舒适。服务人员态度亲切,尽力帮助解决各种问题。餐厅餐厅也很全面,中、西、自助餐都有。行政酒廊收工较早。总之还是非常不错的。

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合肥皇冠

By

October 18, 2017

club

很满意,这里是我想不到的地方,尤其酒店人员给我免费上级房间,非常感谢,因为我不抽烟,各个方面都照顾的不错。酒店专门设有不吸烟的楼层,这一点很棒

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交通方便,适合工业开发区出差住。

By

October 17, 2017

交通方便,适合工业开发区出差住。离合肥南站很近,叫车也方便。去机场也方便。
离市区稍远。
环境不错,服务意识很强,是很不错的酒店服务。
还会再来住。

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性价比高

By

October 17, 2017

这间皇冠假日酒店,是在大部分的皇冠假日内比较起来比较好的一间。。。。 住起来很舒服。。。。。服务,设备都很到位!

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整体环境不错

By

October 16, 2017

club

整体感觉不错,不知道能在酒店享受什么免费服务,服务态度较好,如果能介绍下酒店的服务设施最好,住宿环境还不错

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前台服务贴心、专业、热情

By

October 16, 2017

platinumelite

前台服务热情、专业,入住退房快捷;
行政酒廊服务好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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