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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 457 reviews
92%
Recommend This Property

Ratings Breakdown

457reviews

  • 5 Stars
    329
  • 4 Stars
    76
  • 3 Stars
    27
  • 2 Stars
    10
  • 1 Stars
    15

Au dela de mes attentes

By

June 28, 2017

Accueil très personnalisé
Personnels très professionnels et disponibles
Chambre très propre
Hôtel au coeur de Medinah et proche de tous

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Good Hotel

By

June 28, 2017

Overall good experience except food and service at Club lounge

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Great hotel

By

June 27, 2017

Everything in this hotel is good. This is my second stay and the hotel is great. I have to only note that food quality dropped significantly.

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Cheap but not the best value for money

By

June 27, 2017

Limited and narrow parking space
As being at North of haram not side or south, it will take longer time to reach praying room especially in crowdness and in returning also for both males and females

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An Excellent stay

By

June 26, 2017

I stayed in Crown Plaza Madinah for 4 days. I booked King Executive Room in Club Floor. At Check in they gave me Standard Room instead of Executive Room at the club floor. Once i entered the room, it was really shocking for me to find the standard Room instead if the executive one. I complained the Reception, the accepted the mistake and told me unfortionately Executive Room was not available, but as an compensation they upgraded me to Junior Suite. Initially, i was very disappointed by prividing me the wrong room, but the upgradation really compensated all the stress. Overall, the stay was excellent without any problems or hurdles later.

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Excellent

By

June 26, 2017

Nice hotel in Madinah within walking distance from the Prophet's Mosque

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Great hospitality

By

June 26, 2017

platinumelite

Really very welcoming staff especially Mr Awes and mr Mohamed at the front desk

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great service

By

June 26, 2017

platinumelite

I love the location of the hotel it is near to Alsalm Door so you just need to cross the street to be at Men Prayer section.

if you have family (females) I would recommed to select a hotel at the other side of the Masjed maybe intercont (Dar aliman or Dar ALhijrah) as they are near to the women section and gate

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Excellent customer service and great location

By

June 26, 2017

This hotel is close to Haram. And great value for money. Hotel is. Clean and great customer service.

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Dirty pillow

By

June 26, 2017

Pillow was dirty with yellow stain and blood and no one cared until i threat that i'll take pictures and publish them on every social media!

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Umrah

By

June 22, 2017

Good hotel value for money

No perks as gold IHG member

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Didn't get my stay points

By

June 20, 2017

I don't know why I didn't get my stay points even though it was booked straight from IHG WEBSITE

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