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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 393 reviews
91%
Recommend This Property

Ratings Breakdown

393reviews

  • 5 Stars
    280
  • 4 Stars
    68
  • 3 Stars
    22
  • 2 Stars
    9
  • 1 Stars
    14

Umrah stay at crown plaza

By

March 21, 2017

club

Perfect place to stay while having view of Roza e Rasool.

Posted byHotelStaff
March 23, 2017
Dear Muhammad, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Club Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Séjour à l'hotel

By

March 21, 2017

club

Excellente situation
Bonne ambiance
Bon rapport qualité/prix
À recommander

Posted byHotelStaff
March 22, 2017
Dear Djelil, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Club Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Best stay so far!

By

March 20, 2017

I have stayed many time in this awesome hotel but I hadn't had breakfast until this past stay. I really really fell in love with the food and the friendliness of the restaurants staff. I asked for smoked salmon and we were served a generous amount of smoked salmon.
The head of the reservation office along side the other stuff members made our stay outstanding. The complimentary drinks showed how generous and hospitable the hotel stuff were. Loved the hot chocolate.
I can't wait to be back!

Posted byHotelStaff
March 22, 2017
Dear Badroush, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Just another regular hotel

By

March 14, 2017

club

Encountered multiple issue including electric kettle, hard pillows, problems with sink etc.
Definitely not going again

Posted byHotelStaff
March 16, 2017
Dear Romsrs, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Club Elite IHG® Rewards Club member. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Lotfi Jabou Executive Assistant Manager
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Le calme absolu

By

March 08, 2017

club

Excellent hôtel.j'ai bien apprécié le silence à l'intérieur de la chambre,malgré la proximité du HARAM sur lequel j'avais une vue superbe.
Un effort sur la qualité et la diversification des produits du petit déjeuner est souhaitable .

Posted byHotelStaff
March 11, 2017
Dear Hatman, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Nice bed

By

March 08, 2017

Great service overall nice staff and very comfortable room

Posted byHotelStaff
March 11, 2017
Dear Zed7, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Lovely stay

By

March 06, 2017

I stay in this hotel once every month, amazing Hotel with lovely and friendly staff especially mr
majdi and mr abdulrahman and mr saed.

The breakfast was better than before and the service also

Posted byHotelStaff
March 07, 2017
Dear Mr. Yousif, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Umrah - Madina visit

By

March 05, 2017

club

Had a one-night stay, with breakfast. Really enjoyed it as it was just minutes away from the Haram and had all the amenities.

Posted byHotelStaff
March 05, 2017
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you so much for your review of our hotel. We appreciate your loyalty as Club Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Comfortable place

By

February 28, 2017

I like the service and the quality of staying there

Posted byHotelStaff
March 01, 2017
Dear Samaa, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Nice stay

By

February 25, 2017

platinumelite

It was nice stat as usual staff are the supportive and nice

Posted byHotelStaff
February 26, 2017
Dear Senger2016, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Very warm hospitality and welcome.

By

February 20, 2017

Nice starting with dedicated reception staff to help.

Posted byHotelStaff
February 21, 2017
Dear Ahmed, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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Amazing stay

By

February 16, 2017

Thanks for all stuff starting from mr. Abdulrahman in ihg reservation and Mr. Majdi deputy manager and big thanks to Amerah in club lounge.

Posted byHotelStaff
February 18, 2017
Dear Yousif, Greetings from Crowne Plaza Madinah! Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Lotfi Jabou Executive Assistant Manager
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