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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.5

based on 882 reviews
98%
Recommend This Property

Ratings Breakdown

882reviews

  • 5 Stars
    521
  • 4 Stars
    325
  • 3 Stars
    27
  • 2 Stars
    4
  • 1 Stars
    5

スタッフの応対

By

August 16, 2018

フロント、レストラン、ルームサービス、どのスタッフもそれなりのキッチンとした応対です。
特にスカイバンケットに行ったら生憎、団体の二次会で満席、その際の応対はいかに申し訳ない
という態度で、こちらが恐縮してしまいました。
やむなく、ルームサービスを利用あい飲み物とオードブル、部屋の炭酸やナッツで済ませました。
チェックアウトで、ウエルカムドリンク券は使えなかったから、お返ししますと言ったところ、
スタッフの方が、部屋で利用した炭酸やスナックはサービスさせてくれと言いました。
この呼吸が素晴らしい。

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