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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 495 reviews
88%
Recommend This Property

Ratings Breakdown

495reviews

  • 5 Stars
    339
  • 4 Stars
    103
  • 3 Stars
    30
  • 2 Stars
    15
  • 1 Stars
    8

一贯的皇冠假日服务水准

By

May 23, 2017

club

服务水准符合一贯的皇冠假日标准,客房和餐厅都还不错,不过也没有惊喜。其他的没有时间体验,不是很了解。

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改进早餐

By

May 23, 2017

5/12-5/14 入住两晚徐州绿城酒店整体感觉不错,但是酒店没有设置行政酒廊,我有部分会员福利没有享受到。入住期间,酒店客服曾电话询问入住体验并送我二份早餐,非常感谢。但是在就餐时,我发现酒店早餐就餐区环境很乱,人多食品少选择性很小,而且粥品区很脏,取粥用的勺子在锅中,锅边全是滴落的粘稠米粥,感觉非常不好。

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服务不是单一反馈信息收集,而是行动回应。

By

May 22, 2017

club

公司的协议酒店,此酒店唯一的亮点是环境不错,但卫生、餐食和服务都有需要改进的地方,在之前的调查里已经有反应,不再作重复。

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床铺舒适、礼宾服务非常好

By

May 22, 2017

club

1、床铺柔软舒适,房间亮度刚好,适合入睡;
2、电源安排得当,可以方便的给电子设备充电;
3、窗外景色秀丽,适于餐后散步;
4、餐饮种类多,提供了足够的选择;
5、拖鞋质量好,不至于一天就穿烂了。

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房间很安静 很舒服

By

May 22, 2017

硬件个方面都很不错,服务很主动积极,餐厅的食物还是选择不多,早饭餐厅的空间不够合理,感觉人多就很乱,价格还不错,作为徐州唯一的ihg,还是不错的

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园林式酒店

By

May 21, 2017

club

徐州绿地皇冠假日酒店是度假式的酒店,酒店大堂很大气,一贯的皇冠假日风格。唯美的园景和湖景设计,每间客房都有开放式的露台。

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硬件条件不错的酒店

By

May 20, 2017

硬件条件不错
员工服务及时,态度亲和
价格适中

但地理位置略偏僻
浴室的水容易溢出到外面
基本上还是满意的

为啥一定要满50个字符??

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房间空调有点噪音

By

May 20, 2017

club

房间里空调有噪音,还好天气不热,晚上没有开。洗漱用品里没有一次性剃须刀。应该有才对啊。其他方面都还可以。

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Friendly staff and excellent service

By

May 19, 2017

platinumelite

I stay in this hotel every time I am visiting the city. The best choice and always satisfied!

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总体好, 服务人员热情, 尤其是礼宾人员和前台人员, 服务好

By

May 19, 2017

platinumelite

房间隔音不太好, 空调声音有点大。早餐餐厅有点乱, 服务跟不上。 中餐厅服务人员有点慢。 茶水质量不佳。 服务态度尚可。但礼宾和前台人员非常热情, 服务细致周到, 结账速度快。自助餐价格太高。

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环境优美,服务一流

By

May 18, 2017

club

环境优美,服务一流,如何在硬件设施上有更多的更新和服务细节上的惊喜就更好了,在我们入住时发现的问题酒店都给予快速的解决,力求达到我们的满意,餐吧服务也很好,用餐环境、食物质量、味道都很好,因为带小朋友,服务都很贴心,会主动询问我们的需求,总体来说不错

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性价比高

By

May 17, 2017

club

自驾车交通方便路宽车少,出入高速不远,周边自然环境尚可生活配套较少,员工服务整体还不错,餐饮方面马马虎虎吧

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