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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 1034 reviews
92%
Recommend This Property

Ratings Breakdown

1034reviews

  • 5 Stars
    734
  • 4 Stars
    242
  • 3 Stars
    37
  • 2 Stars
    8
  • 1 Stars
    13

糟糕的停车场系统,早餐和毛巾质量不好

By

October 19, 2017

停车场不能识别住店客户车牌号,早餐种类贫乏,毛巾质量不好,夜晚电梯内有异味且无人及时清理,晚间大堂有空矿泉水瓶在地上,无人及时收拾整理

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总体满意 细节可以再进一步提高

By

October 18, 2017

club

总体还是令人满意的 只是早餐虽然看起来选择很多但是实际没有太多适合口味的 但是吃饱也是足够的了 另外就是似乎该给checkin的员工提供新制服了 但在镇江我想皇冠是算还不错的

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枕头舒服

By

October 18, 2017

club

枕头靠着很舒服,卫生间很大,空间足够,落地窗的设计让我坐在窗边看江景很好,虽然这次天气不是太好,但影响也不大

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景色优美,服务一流

By

October 18, 2017

club

第一次到镇江,选择IHG旗下的皇冠假日酒店,整体感觉很棒,行前提醒问询电话很温暖,前台服务仔细温馨,房间服务也很体贴,江景房,景色优美,还有音乐灯光温泉。一次难忘的旅行!

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很好的入住体验!

By

October 17, 2017

第一次到镇江,选择IHG的皇冠假日酒店,入住前的提醒电话询问有什么特殊需求,感觉很温暖。选择的江景房,景色怡人,窗外就是江边灯光音乐喷泉。每晚铺床前都有小礼物,很贴心的服务。

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服务不错

By

October 17, 2017

club

环境整体不错,不过客房设施有点旧,地板有刮痕,不过冲着江景去的,楼层高,员工问的很仔细我的喜好,总体不错

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酒店不错

By

October 16, 2017

club

在长江的边上,还有喷泉,只是周末才能开,房间大,干净,也很舒服,晚餐的海鲜少了点,其它菜都挺多的,房间里电视里英文台太少了,CNN和CNBC都没有,如果有,就更好了。

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床铺舒适,服务较好

By

October 16, 2017

床铺舒适,乳胶枕舒服,套房房间较大,服务较好,早餐主动送鲜榨果汁和酸奶。但早餐和行政酒廊食物种类较少,2天变化不大。

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服务很好

By

October 15, 2017

club

房间干净,舒适,很好的view。 Room service很快。在房间出了一个小事故,服务员马上来帮助打扫干净。

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老镇江新皇冠

By

October 15, 2017

酒店入口貌似可以显示更明确,形象可以更好,早餐能够识别白金卡,提供特别的手工酸奶,很有获得感,点赞。

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房间整洁

By

October 13, 2017

club

房间明亮、整洁。床铺舒适,并且有办公区域。从房间可以看到对面的湖景。厕所非常宽敞,设备比较齐全,浴缸淋浴都有,希望浴缸这以后能补上是否已经消毒的标识,否则我们作为客人不太敢用。

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床铺舒适,设施不错

By

October 10, 2017

club

床铺舒适,设施不错,这次安排的楼层很高,可以看到江景。唯一需要改进的是,是否可以提供USB插口充电,晚上因忘带插头,充电非常不方便。

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