I visited the hotel with the family and we enjoyed the stay. The pool staff was kind, and the valet parking staff as well. We had issues with the reception staff, who were rude at our arrival. I
talked in spanish and the lady was almost angry.
The restaurant staff was also rude as well, my rate included 2 breakfast and went with my wife and two kids (who ate a piece of bread and jelly), and the waiters made us feel guilty and if we were almost robbing something. Most of the days I had to convince my wife to go and take my breakfast, but she was scared that staff would behave rude again. I mean, both breakfast costed $60!!! and I can assure we all did not ate $10. You should be carefull, since we decided to buy our own food and cereals, to eat breakfast at the room. It was really disappointing.
Besides that, we property and the pool are great. [Less]