Great Service from Kerry and Joyce.
The service was excellent! Kerry and Joyce at the front desk were warm, welcoming and truly demonstrated care. The prior phones calls to arrival, their greeting, on-going service and kindness
during my check-out departure made our stay the perfect hotel experience! Last year, I stayed 75 nights in hotels, I would rank my Norfolk Holiday Inn Express customer service experience as high as some as my top hotel experiences including five star international hotels or high-end resorts and convention centers in the United States. [Less]