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Beachfront terrace at Regent Santa Monica at sunset Regent Santa Monica Beach

IHG Destined program

INSIDER EXTRAS

IHG Destined rates only available through luxury agencies like yours

When you book an IHG Destined rate, your clients receive a suite of benefits, helping to reinforce your value as their trusted travel advisor.

Hotel Credits

$100 hotel credit

Credit applies per stay on all room
categories (usage rules vary by property)

Welcome amenity

Enjoy a locally-inspired welcome amenity
to make arrival unforgettable

Daily breakfast for two

Complimentary full breakfast each day for
up to two guests

Early Check In Icon

Early check-in

Priority check-in flexibility
(subject to availability)
 

Room Upgrade Icon

Priority upgrade

Complimentary one level room upgrade
(subject to availability)
 

Late Check Out Icon

Late check-out

Priority for later check-out times
(subject to availability)
 

Earn points

Guests earn IHG One Rewards points
(and so can you!)

Vip Status Icon

VIP status

Exclusive privileges reserved for VIPs

Turn down service

Rooms will be gracefully readied for rest

BECAUSE YOU MATTER

Working with our IHG Destined advisors

As an IHG Destined travel advisor, you get access to high-touch support, training, and offers, to help you serve your clients.

Outdoor pool next to the beach and surrounded by palm trees Vignette Collection Dinso Resorts & Villas

Dedicated assistance

You'll have a dedicated Account Director available within your market, providing personalized support tailored to your agency's needs, including assistance with VIP bookings.

Dst Advantage Intercon Mont Royal InterContinental Chantilly Chateau Mont Royal

Exclusive advantages

We recognise the value you bring when you recommend an IHG hotel or resort. Enjoy access to promotional offers and the opportunity to earn IHG One Rewards points on qualifying IHG Destined client stays.

Dst Insights Six Senses Bhutan Six Senses Bhutan

Behind-the-scenes insights

Benefit from educational opportunities that could include exclusive in-person or digital invite-only events. As an IHG Destined travel advisor, you also gain access to specialised content and resources through the IHG Destined portal.

Beach chairs face out toward the white sand beach at the Six Senses Kanuhura in the Maldives InterContinental Fujairah Resort

DELIGHTFUL DESTINATIONS

IHG Destined property benchmark

IHG Destined is a curated selection of hotels that meet a set of qualifying criteria and consistently deliver high standards of guest satisfaction for product and service.

Frequently asked questions

Description

IHG Destined stays are commissionable. If your client is a member of IHG One Rewards, as the advisor that made the booking, you'll earn IHG One Rewards points 2-3 weeks after the guest checks out. (Applies to client stays on IHG Destined rates only. See below for more information.)

Description

Both you and the guest must be members of IHG One Rewards for you to earn points on IHG Destined stays. Both IHG One Rewards member numbers must be attached to the reservation before check-out. The IATA or TIDS on the reservation must match the IATA or TIDS you attached to your IHG One Rewards account when you registered for the IHG Destined portal.
 

- If you are booking an IHG Destined rate through the IHG Destined portal, your IHG One Rewards member number will automatically be attached to the reservation as the advisor.
 

- If you are booking an IHG Destined rate through the GDS, ensure the guest's IHG One Rewards member number is on the booking as usual, and insert your own IHG One Rewards member number in the special instructions field. Write the word "Agent", followed by your own 9-digit IHG One Rewards account number. E.g. Agent123456789
 

- If you have booked the IHG Destined rate by calling our central reservations office, or with the hotel directly, or if you forgot to add your IHG One Rewards member number in the special instructions field in a GDS booking, you can add it via the Client Stays page on the IHG Destined portal. Under your stays dashboard you will see a reservation lookup widget. Input the necessary data to retrieve the reservation.
 

Important things for you to know:
 

- Your client must be an IHG One Rewards member in order for you to earn points on their stay.
 

- Only bookings on an IHG Destined rate (including any IHG Destined special offers) are eligible for you to receive points.
 

- Your IHG One Rewards member number can't be attached to a reservation after your client has checked out. If your member number is not on the reservation before check-out, you won't be awarded points for that client's stay.
 

- Bookings you make for clients do not count toward your own IHG One Rewards Elite status and do not qualify for any IHG One Rewards offers or promotions.
 

- If another advisor's IHG One Rewards member number is attached to a reservation, or if your IATA or TIDS does not match the one on the reservation, no points will be awarded to you.

Description

Select the IHG Destined rate when you shop and book for your client.

Description

The IHG Destined rate is published through Sabre, Apollo and Worldspan using rate access code XLO. It's published through Amadeus using rate access code LXO.
 

The IHG Destined rate may not be available for the stay period you are looking for. If you are seeing the rate as available through the portal and it is not showing in the GDS, please email us. For any urgent bookings, you may want to book through the portal or contact the hotel directly to make the reservation.

Description

Your client stays dashboard will show you the rate you have booked for each client stay.

Description

No, IHG Destined benefits are only available on IHG Destined rates. Other rates with other benefits may be available.