 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Open Gallery
Great service during a difficult time
ByMcfarlk1
22 March 2020
We got there the day San Francisco announced the shelter in place because of COVID 19. Everyone was super nice and understanding when we ended up needing to cut the trip short.
Amazing views and comfortable bed
ByGeorge
19 March 2020
The hotel was clean and the staff was professional. I was given a corner room on the 19th floor which had amazing views of the city. This room had a connecting doorway with the adjoining room and the neighbors had loud music playing late at night which was the only negative experience, but it was not bad enough to raise an issue with management. The location of the hotel is great as well with short walking distances to anywhere you want to go and easy access to the cable cars or other public transportation options.
Great Service
ByBoots
17 March 2020
When I checked in the front desk was having computer problems, and they did everything by hand, and it was done quickly.
What I didn’t expect when staying in San Francisco.
ByOscar
17 March 2020
When checking you are rushed and hurried up to give a nights deposit of $50 which was never Broughton up in the hotel description when booking. Also did you Cheaper to park as a random car then to be a hotel guest? At The end of my stay I was double charge for parking. I got down to the front desk and asked the man standing by the elevator “where can I pay for parking?” The man responded the machine by the vending machines. I paid 135 for 4 nights of parking. After checking out a few hours later I check my bank statement. I have the deduction for the 135 but then and also another deduction for $136.37. After calling seven times I finally get an answer of what happened.
Amazing stay
ByKelley81
15 March 2020
I’ve been a IHG Spire for years
This is the best staff I’ve ever been around
Fabulous
ByKarl
12 March 2020
I'm in the Bay Area a lot for business, and have tried a good number of hotels. This one is close to perfect. Great views, friendly but not too friendly staff, easy parking, and super clean.
Brilliant place to stay
ByWee Mo
10 March 2020
Staff so pleasing to help, convenient for cable car etc first time there
business experience
Bytammy
10 March 2020
Everything was so simple as far as checking in, location and support. Food was terrific as were conference amenities. I would recommend the Holiday Inn without question
TaylorMI55
ByTaylorMI55
07 March 2020
The room was very clean and there was a very pleasant maid that took care of my room. All the interactions I had with any staff person was pleasant and professional. Peter gave helpful suggestions to questions that I asked and arranged the shuttle for back to the airport. I enjoyed the cocktails and appetizers at the happy hour at the restaurant. It was a good location for me.
Solution Tree Conference stay
ByShell
07 March 2020
Hotel in need of renovation . The basement conference room was dark and dingy.
Holiday Inn SF
ByFayFay2017
04 March 2020
The hotel has a nice view. The beds were very comfortable. The room was clean. There is a parking garage with a charge of 40 a night, I believe its around there. I booked two rooms and one room's toilet was not working properly and they were able to switch the second room. This hotel is near a lot of stores that are in walking distance. I always try to book this hotel when in SF.
San Francisco get away
BySubDoc
04 March 2020
Good location to drop your bags and go tour the city. The breakfast buffet was nice and gets you started in the morning.
The hotel is not too close to downtown or the other SF areas, but areas are quickly accessible by uber/lyft or nice walk. The hills may get you. Trolley stop is nicely located outside hotel.