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Rated 3.8 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Good practical hotel Excellent business trip, good location close to the airport , food good and staff very freindly March 30, 2015
Rated 4.0 out of 5.0 by super service ging müde ins Hotel, kam nächsten tag erholt,und gut gefrühstückt und sehr zufrieden hinaus. March 29, 2015
Rated 5.0 out of 5.0 by Allgemein Das Hotel ist super in Preis und Leistung man wird freundlich begrüsst (meistens) ansonsten ruhig da ich immer ein Zimmer von der Strasse weg bestelle. March 27, 2015
Rated 5.0 out of 5.0 by Great Hotel, Great Value! Stayed at this hotel for 3 nights as a city break, this hotel is in a great location, about 15 mins by cab to central Berlin, U-bahn station about 5 mins walk away, and buses stop all along the front of the hotel! This was a wonderful place to stay, it is a clean spotless hotel, the staff are so helpful, one member of staff who works in the Intermezzo Bar called K.Fuger was especially good, so friendly, and really made us feel welcome, she really was an asset to the Intermezzo Bar. The food here was great, breakfast I would most definitely recommend. There are so few places I've visited that I cant say anything bad about, and this is one of them. If you want a well located, quiet hotel, in a residential area that is good value for money, this is your place! Will most definitely visit here again!! March 21, 2015
Rated 5.0 out of 5.0 by Gutes Hotel mit Anbindung zu U-Bahn und Bus Freundlicher Service, besonders im Frühstücksraum. Zimmer sauber und Bett bequem. March 18, 2015
Rated 3.0 out of 5.0 by Sleep well in the 1990s I recently stayed at your hotel for 4 nights for a business trip to Berlin. Check in was good. The room was good and quiet but unfortunately there were a few things that I found disappointing. First I found your breakfast very expensive. The quality was good but it was not worth €19.00 per day. I had 3 dinners out in restaurants while was there for this trip and they had an average of €15.00 per meal. Also on the last day I came across a poster in one of your public washrooms that described a “continental breakfast” for €9.50 a day, but this was never given to me as an option at time of booking in when I confirmed I did need breakfasts. Further disappointment was from the quality and availability of the Wi-Fi and other technical things such available power sockets, in the room there was only 1 next to the bed that was open and available without unplugging a light or climbing under the furniture. Even if I was only there for holiday and not for business (with my laptop etc) I would like in this modern day to have more than 1 plug available. Then the Wi-Fi. I was informed when I arrived that even basic Wi-Fi was not included in the standard room. I found this very shocking in 2015. Signing up to be part of the IHG (which was free) gave me access to moderately useful Wi-Fi, although having to log in again every few hours got annoying and tedious. And the “business center” was completely useless, old Windows XP computers, again no free Wi-Fi etc. The last issue was the shower. The shower would constantly go hot and cold especially when I showered one time in the morning rather than in the evening. Needless to say this was extremely uncomfortable. So overall my stay at the Holiday Inn Berlin City West was ok, but some of the modern facilities that I would expect in 2015 were not there. And some basics were not met either. So if you need a place to spend the night and don’t need many amenities then this hotel is fine. March 16, 2015
Rated 5.0 out of 5.0 by Sehr angenehmes Hotel Sehr schöne Hotel für einen Kurzbesuch von Berlin. Leider konnten wir in der Nacht das Fenster nicht öffnen wegen zu hoher Lautstärke. March 11, 2015
Rated 5.0 out of 5.0 by Service war super, typisch Holiday Inn Das Hotel war sehr gut und ich würde jederzeit wiederkommen. Abgesehen von dem typischen Erscheinungsbild der Zimmer (etwas veraltet) und leichten Flecken auf dem Teppich, war das Zimmer hervorragend. In der Dusche sollte die Duschbrause gewechselt werden, da diese nicht mehr voll funktionstüchtig war. Nach Messebesuch konnte man sich bestens erholen. In der Bar/im Restaurant hat die Speisenzubereitung etwas gedauert, aber das Personal war sehr freundlich und hat auch Wünsche erfüllt, die nicht auf der Karte zu finden waren. Ein Kritikpunkt ist das Timing des Zimmerreinigungsservices. Dieser stand am Abreisetag relativ früh am Zimmer. Ich habe erwartet, dass dieser bei Checkout-Zimmern später erscheint. March 9, 2015
  • 2015-03-31T11:01:04.109-05:00
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