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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 690 reviews
96%
Recommend This Property

Ratings Breakdown

690reviews

  • 5 Stars
    531
  • 4 Stars
    110
  • 3 Stars
    24
  • 2 Stars
    18
  • 1 Stars
    7

Very friendly staff, outstanding beds

By

May 28, 2017

Loved the firmness and comfort of the mattress, staff took time to be very polite and friendly. Very nice rooms, nice layout of rooms and hotel as a whole. Pool was clean and inviting. would stay here again. Prices on menu specials were reasonable.
Coffee in check-in lounge area was fresh and well maintained.
The cookies were as good as homemade ones. Free popcorn was freshly popped each afternoon and hit the mark as we were checking in and bring our luggage into hotel. Parking was not a problem.

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Great service

By

May 27, 2017

club

Candi at the front desk was great! She noticed I had a USAA card and asked if I was in the military and when I tokd her I was in the Coast Guard, she gave me a military discount. Clean rooms and awesome cable service. Would stay here again.

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Accomodations and Service

By

May 27, 2017

club

The accommodations and staff were excellent! I can't wait to stay again.

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Decent for the price

By

May 26, 2017

club

The staff weren't rude, but they weren't friendly either....they boy had a flat affect, and weren't very welcoming. The room was ok, air was cold.

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Great Customer Service

By

May 22, 2017

platinumelite

Very clean facility and great customer service. Very easy to find as it's located right next to the Gulfport Outlet Mall.

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Convenient

By

May 20, 2017

club

This was an overnight stop on my way home from Florida. As it was close to the interstate and Holiday Inns are a preferred stop for me it was an easy choice.
The rooms are starting to show their age, chips and stains on the furniture, an obvious patch job in the shower. The staff was pleasant, the bed was comfortable. A little pricey for a one night stay.

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Points

By

May 20, 2017

club

Good stayprevious stayed but points not given. Hostess had a difficult time showing my points

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Business Stay

By

May 20, 2017

Beautiful hotel with the best customer service on the coast.

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Great place to stay

By

May 16, 2017

club

Very professional and clean! I normally come in late when I travel. So it is great to get to my hotel and have such professional staff and easy check in.

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Lousy Food

By

May 14, 2017

Room was nice. Food was not. Food was barely edible.
Called room service, lady answered and ask me to hold. I could still hear her talking to someone. She was complaining non stop. The gentleman told her the food orders were backing up and getting cold. Her response was "she can't do nothing about it" she never did come back to the phone. I hung up and called back, got the bartender. He told me he was to busy and someone would call back. We did get a call back and we placed our order. Received food quick but server brought no ketchup or sugar for the tea. Food was a complete waste of money.
We got up early, checked out and never looked back

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Gulport Getaway

By

May 14, 2017

club

Everything about the Holiday Inn/Gulfport was outstanding! Staff, amenities, facility were well above average. Location was convenient to the Casino strip and dining venues were abundant. Have stayed at this facility previously and intend to make our "home away from home" when visiting the Gulfport/Biloxi area. Keep up the great work!

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Wonderful hotel

By

May 11, 2017

club

EVERYONE at this hotel makes it what it is -- wonderful! The staff were professional, pleasant and helpful at all times. The bed and pillows were extremely comfortable. This property would be a great choice if you are planning to visit the area. We would definitely come back!

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