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Rated 4.0 out of 5 by 472 reviewers.
Rated 5.0 out of 5.0 Overall good experience The hotel met our expectations and travel needs. Why am I being forced to enter at least 50 characters of review text??? You have asked for too much of my time. We liked the hotel; isn't that enough? February 8, 2016
Rated 2.0 out of 5.0 by Nice Facility - Disappointing Staff As I write this I am hoping that the young girl that checked us in is the exception rather than the rule at this hotel. After a long day of driving through rainstorms I am greeted with "can I help ya, oh, my back hurts". I mention I am a Platinum Member - no response. She spoke fast and did not go over any of the amenities of the hotel or wi-fi service. It was so disappointing as I choose IHG facilities whenever I can and am rarely disappointed. Other than the bad first impression this hotel was clean, comfortable and conveniently located. February 8, 2016
Rated 5.0 out of 5.0 by nice place to stay on buisiness cant complain about anything, best hotel ive stayed at in the area. February 8, 2016
Rated 5.0 out of 5.0 by Best I have stayed in. Their isn't a negative thought I have of Lake Side holiday inn. February 7, 2016
Rated 5.0 out of 5.0 by Nice property It was a late check in, I did not have the time to fully observe all of the amenities that were offered at this property. February 7, 2016
Rated 5.0 out of 5.0 by Too kind It was late and I was looking for a place to rest my head. I always stay at Holiday Inn Express because I believe it is the best value. I was heading to Naples Florida and when I called to reserve a room, Jennifer was EXTREMELY kind and helpful. When she discovered I was traveling for a family death she offered me a very good rate. It was OFFERED to me! Who does that?? Holiday Inn Express and Jennifer specifically does that. I was touched by her concern and caring attitude. This is an example of what I have discovered with Holiday Inn Express. They go out of the way to make their customers stays a good experience. February 5, 2016
Rated 3.0 out of 5.0 by Not the experience I anticipated Having just come from a Holiday Inn Express in Knoxville, I anticipated another good stay. Disappointed no welcoming coffee, cookies, or water. In the morning no breakfast. Horribly slow elevators. However, lovely facility and great location to I-75 to continue our travel. February 4, 2016
Rated 4.0 out of 5.0 by Would have enjoyed a continental breakfast I have stayed at many Holiday Inn Express facilities and anticipated that a breakfast would be included with my stay at Holiday Inn and Suites. I travel and require overnight lodging 2-3 nights a week and I'm an IHG member. And for the value, my IHG stays are perfect for me, but I do like the option for having a nice breakfast. Is there a plan to have consistency throughout the Holiday Inn chain of facilities whether Inn and Suites or Express? January 31, 2016
  • 2016-02-10 T12:10:02.761-06:00
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