 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Good location
ByRORS
July 18, 2017
Hotel is very accessible. Staff are very courageous and accommodating. We enjoyed our stay.
Comfortable bed and great service.
ByJohn J
July 18, 2017
Comfortable bed and great service. Stay here often will stay here again. Location is great...I do think at times they overprice themselves and those times I tend to look for comparable experience at more in line price.
Comfortable bed and good location
Byryan88
July 18, 2017
Bed and pillows are comfortable. A combination of soft and firm pillows provided.
Staffs are accommodating.
Good security.
Hotel location is very strategic, situated right next to glorietta mall.
Perfect haven for staycation
ByDeeAM
July 17, 2017
As always, Holiday Inn and Suites in Makati has been a home away from home.
My experience
ByPinoy 25
July 17, 2017
The staff was very friendly when they welcomed me as I arrived it never matterd what time is was night or day. The staff knows my name as I entered and makes me feel very welcomed. I have always been welcomed with great smiles and great humor from the staff this Is what keeps me coming back and welcomed thank you holiday inn and staff.
Staff
ByNighthawk One
July 17, 2017
The staff are incredibly helpful! They try very hard to please each guest and present themselves professionally - neat, clean and attractively dressed. Always smiling....
Not applicable
By1234
July 17, 2017
I think your survey is too long and took up too much of my precious time.
Consistently good service
ByEric Lee
July 16, 2017
This is my fifth visit to this holiday this year and the service level from the staff has consistently been impeccable. If you appreciate attentiveness to details and personalise treatment, this place is a good choice.
Great value and location
Byworking man
July 15, 2017
I stayed at another hotel when I first arrived in country. Wish I had stayed at the Holiday Inn when I first arrived in Manila the staff, location, and facility was great. They really looked like they where having fun as they worked. I also noted they really worked as a team. Not just going through the motions.
Highly Recommended
ByMirazl
July 14, 2017
Highly recommended. Excellent customer service. The employees are courteous and proactive. You need not wait for someone to help you. They seem to just appear by your side right away and ask if they can provide any assistance. That is what I like about this particular IHG branch in Makati.
A Great Location for Work and Pleasure
ByMike B.
July 14, 2017
Excellent location for work and leisure. Easy access to EDSA and the Skyway to shorten travel time around the city. Close proximity to World Class shopping, dining and entertainment.
Staff is professional and courteous. Rooms are spacious modern, and well maintained.
Simply one of the best hotels in the City!
Excellent as always!
ByViZee3
July 10, 2017
Holiday Inn Makati is the only hotel my husband and I stay at when visiting the Philippines. As always, the wonderful people at the hotel made our stay a pleasant one. This was the first time my parents stayed at this hotel and they loved it! Thank you for making our stay an easy one from start to finish!