Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 352 reviews
93%
Recommend This Property

Ratings Breakdown

352reviews

  • 5 Stars
    248
  • 4 Stars
    62
  • 3 Stars
    24
  • 2 Stars
    10
  • 1 Stars
    8

Descanso cómodo

By

February 20, 2017

club

La habitación y lobby estaban agradables como la atención del staff de recepción. El restaurante le hace falta de una remodelación; parece muy anticuado y oscuro, pero no íntimo. El staff no estaba muy presente ni atendían con mucho entusiasmo. El buffet estaba pasable pero faltaba etiquetar los alimentos. Sí uno no es local, no sabe que son.

Read More
Read Less

Estadia

By

February 20, 2017

club

Estuve una noche en el hotel de luna de miel ya que estaria en 3 pueblos diferentes de la isla. Considero que el precio por noche 166 en mi caso con todo e impuestos y desayuno incluido esta un poco alto en comparacion con las facilidades (restaurantes, piscinas, spa etc) que proveen otros hoteles de la isla. La habitacion y las facilidades del ba~o son bastante comodas. Se podria volver a visitar por una noche de estar en el area.

Read More
Read Less

Very nice staff

By

February 20, 2017

platinumelite

Love our stay. Pool is very nice. All of the staff are very nice.
Food breakfast, lunch or dinner is highly satisfied.
Very relaxing place. Definitely go back again in the future.

Read More
Read Less

Incomparable

By

February 16, 2017

Cada 15 dias me quedo en el Holiday Inn Mayaguez y Ponce. Las comidas el servicio. Lo atento de sus empleados es como estar en casa lejos de casa. Completamente segura y lo sigo recomendando.

Read More
Read Less

Stay

By

February 16, 2017

club

Comfortable room and great staff. Restaurant was quite pricey.

Read More
Read Less

very good

By

February 13, 2017

club

very nice and clean, I would recommend it for a nice vacation.

Read More
Read Less

Love this place

By

February 12, 2017

club

Beautiful hotel, and very nice staff. Room was super clean.

Read More
Read Less

Servicio general en hotel

By

February 09, 2017

club

Excelente servicio empleomania se esmero en los servicios prestados

Read More
Read Less

great stay

By

February 08, 2017

club

the staff was amazing very helpful,the food was amazing. only thing is that the rm gets alittle humid if you don't leave the air on at all times..which made it alittle cold but not a big deal..you can open the window if your to cold..my stay was still amazing, they have a casino and club you don;t have to go anywhere.loved it will def stay there again

Read More
Read Less

Poca ilumincaion

By

February 06, 2017

club

Podrian mejorar un poco mas en cuanto a la iluminacion de la habitacion.

Read More
Read Less

Very clean and comfortable room

By

February 05, 2017

club

The employees were very nice to talk to. The beds were amazing. So comfortable. Great breakfast.

Read More
Read Less

Good location

By

February 04, 2017

club

Good location for business in the area. Internet needs to be improved

Posted byHotelStaff
February 07, 2017
Dear Mr. jpablotr, Thank you very much for your recent stay and your review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Sincerely, Ruben Rosado Guest Service Manager
Read More
Read Less